Guest Services Attendant (Housekeeping) - Settlers Inn

Endeavour Group Careers; Biloela; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Exclusive staff discounts (ALH Hotels,

Endeavour Group wellbeing support

Employee assistance program (EAP)

Discounts at partner brands (Woolworth

Woolworths & BIG W discounts

Job summary

Settlers Inn in Queensland is seeking a dedicated Guest Services Attendant who will manage housekeeping duties, indoor upkeep and light yard work, keeping guest rooms clean and welcoming.

The role is hands-on, involving lifting and moving, and requires a manual driver’s license to operate the work vehicle. Benefits include access to the Endeavour Group network with exclusive staff discounts and wellbeing support.

Qualifications

• Detail-oriented with focus on cleanliness and presentation.
• Reliable, punctual and adaptable in a fast-paced environment.
• Must have a manual driver's license to operate work vehicle.

Responsibilities

• Maintain and clean guest rooms and public areas according to schedules.
• Assist with light yard work and report maintenance needs to Front Office.
• Collaborate with Front Office to fulfill guest requests and enhance stay.

Skills

Attention to detail

Reliability

Punctuality

Adaptability

Tools

Cleaning equipment

Job description

Guest Services Attendant (Housekeeping) | Settlers Inn

We’re searching for a dedicated Guest Services Attendant who brings an outstanding work ethic, great efficiency, and a hands‑on approach to both indoor upkeep and light yard work.

A day in the life of a Guest Services Attendant:

• Making every room feel like home away from home
• Follow daily, weekly and monthly cleaning schedules
• Help the Publican know what needs repair and maintenance throughout accommodation
• Make our guests stay special by working with the Front Office team to deliver special requests

Inherent requirements:

• This is a hands‑on role that involves manual handling and lifting as part of regular duties (e.g. making beds, operating heavy cleaning equipment, turning mattresses, and moving linen carts or supply deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve got the attention for detail keeping rooms crisp and making them shine
• You’re reliable, punctual and adaptable
• You take pride in your work and it shows
• Must have a manual drivers license in order to drive work vehicle

If you’re ready to place your shine in our rooms guests and locals love, let’s talk.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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