Guest Services Attendant (Housekeeping) - Settlers Inn

ALH Hotels; Biloela; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

ALH Hotels discount card

Discounts at Woolworths / BIG W

Endeavour Wellbeing Support

Job summary

ALH Hotels in Queensland seeks a dedicated Guest Services Attendant to ensure rooms feel like home and guests have a memorable stay. You will follow cleaning schedules, assist with maintenance needs, and work with Front Office to deliver special requests, while performing light yard tasks as required.

The role requires a hands-on approach, attention to detail, reliability, and a valid manual driver's license to operate the work vehicle. Join Endeavour Group network for career growth and perks.

Qualifications

• Experience in hospitality or cleaning roles preferred.
• Ability to perform physical tasks safely.
• Attention to detail to keep rooms crisp and spotless.
• Reliable, punctual and adaptable.
• Must have a manual driver's license to operate work vehicle.

Responsibilities

• Clean and maintain guest rooms according to schedules.
• Assist with maintenance tasks and report repairs.
• Collaborate with Front Office to fulfil guest requests.
• Handle light yard work as part of duties.

Job description

We’re searching for a dedicated Guest Services Attendant who brings an outstanding work ethic, great efficiency, and a hands‑on approach to both indoor upkeep and light yard work.

A day in the life of a Guest Services Attendant:

• Making every room feel like home away from home
• Follow daily, weekly and monthly cleaning schedules
• Help the Publican know what needs repair and maintenance throughout accommodation
• Make our guests stay special by working with the Front Office team to deliver special requests

Inherent requirements:

• This is a hands‑on role that involves manual handling and lifting as part of regular duties (e.g. making beds, operating heavy cleaning equipment, turning mattresses, and moving linen carts or supply deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve got the attention for detail keeping rooms crisp and making them shine
• You’re reliable, punctual and adaptable
• You take pride in your work and it shows
• Must have a manual drivers license in order to drive work vehicle

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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