Guest Services Attendant (Housekeeping) - Esplanade Hotel

ALH Hotels; Adelaide; On-site; AUD 45,000 - 54,000; Full time

Benefits offered by this job

Discount card

Woolworths/BIG W discounts

Wellbeing support (EAP)

Job summary

ALH Hotels is seeking a Guest Services Attendant (Housekeeping) for the Esplanade Hotel in Adelaide. The role focuses on delivering high-quality housekeeping, ensuring rooms feel like a home away from home, and supporting guest requests with the Front Office.

You will follow set cleaning schedules, handle manual tasks safely, and contribute to a positive guest experience across the property. This hands-on position offers career growth within the ALH Hotels network and exclusive staff benefits.

Qualifications

• Hands-on role requiring manual handling and lifting as part of regular duties.

Responsibilities

• Make each room feel like home away from home.
• Follow daily, weekly and monthly cleaning schedules.
• Notify and coordinate with maintenance when repairs are needed.
• Collaborate with Front Office to fulfill special guest requests.

Skills

Attention to detail

Reliability

Punctuality

Adaptability

Job description

About The Role

Guest Services Attendant (Housekeeping) | Esplanade Hotel

We’re searching for a our very own ‘Rosie the Robot’ - you know, from The Jetsons - a Housekeeper known for their work ethic and efficiency.

About The Role

Guest Services Attendant (Housekeeping) | Esplanade Hotel

We’re searching for a our very own ‘Rosie the Robot’ - you know, from The Jetsons - a Housekeeper known for their work ethic and efficiency.

A day in the life of a Guest Services Attendant:

• Making every room feel like home away from home
• Follow daily, weekly and monthly cleaning schedules
• Help the Publican know what needs repair and maintenance throughout accommodation
• Make our guests stay special by working with the Front Office team to deliver special requests

Inherent Requirements

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About You

• You’ve got the attention for detail keeping rooms crisp and making them shine
• You’re reliable, punctual and adaptable
• You take pride in your work and it shows

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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