Guest Safety & Security Specialist

Daydream Island; Whitsunday Regional; Hybrid; AUD 34,000 - 44,000; Full time

Job summary

Daydream Island Resort & Living Reef in Queensland's Whitsunday Islands is seeking a security professional to protect guests, staff and property while maintaining a relaxed, welcoming atmosphere.

You will conduct regular patrols, monitor CCTV, manage access, respond to medical incidents, provide first aid within training, liaise with emergency services, and support evacuation procedures.

Responsibilities

• Conduct regular security patrols of the resort, guest areas and surrounding facilities
• Monitoring CCTV and security systems
• Managing access to restricted areas and monitoring site security
• Responding promptly to medical incidents and emergencies
• Providing first aid within the scope of current training and certification
• Assessing situations and determining when further medical assistance is required
• Contacting and liaising with emergency services where necessary
• Assisting with the safe management of guests, staff or visitors during medical emergencies
• Recording and reporting first aid incidents in accordance with resort procedures
• Supporting the resort's emergency response and evacuation procedures
• Conducting and assisting with investigations into security incidents, complaints, theft, property damage and other matters as required
• Gathering information, reviewing CCTV footage and preparing clear and accurate investigation reports
• Maintaining confidentiality and exercising sound judgement when handling sensitive matters
• Assisting with emergency procedures and coordinating with relevant emergency services when required

Job description

Daydream Island Resort & Living Reef in Queensland's Whitsunday Islands is seeking a security professional to protect guests, staff and property while maintaining a relaxed, welcoming atmosphere.

You will conduct regular patrols, monitor CCTV, manage access, respond to medical incidents, provide first aid within training, liaise with emergency services, and support evacuation procedures.