Guest-Focused Gaming Attendant – Pubs & RSA Compliant

ALH Hotels; Gold Coast City; On-site; AUD 32,000 - 41,000; Full time

Benefits offered by this job

Discount card

Wellbeing services

Learning & development

Retail discounts

Job summary

ALH Hotels is seeking a proactive Gaming Attendant to create a welcoming atmosphere for guests in our pubs. You will ensure responsible service of alcohol and gaming compliance, and support cash handling and payouts with accuracy.

The role requires strong people skills, reliability, and flexibility to work across day, evenings and weekends. RSA and RSG/RCG qualifications are essential to apply.

Qualifications

• Must hold RSA and RSG/RCG qualifications.
• Flexible availability across day, evenings and weekends.
• Hands-on role with lifting and manual tasks as part of duties.

Responsibilities

• Engage with guests and deliver warm, authentic service.
• Ensure compliance with RSA and gaming regulations.
• Handle machine payouts and cash in accordance with hotel policies.

Skills

People skills

Attention to detail

Communication

Team player

Flexible availability

Education

RSA certification

RSG/RCG qualification

Job description

ALH Hotels is seeking a proactive Gaming Attendant to create a welcoming atmosphere for guests in our pubs. You will ensure responsible service of alcohol and gaming compliance, and support cash handling and payouts with accuracy.

The role requires strong people skills, reliability, and flexibility to work across day, evenings and weekends. RSA and RSG/RCG qualifications are essential to apply.