Gaming Attendant: Welcoming RSA‑Certified Guest Champion

ALH Hotels; Caloundra; On-site; AUD 52,000 - 60,000; Full time

Benefits offered by this job

Exclusive discount card for ALH hotels

Health and wellbeing programs

Learning and development opportunities

Employee discounts across partner брен

Job summary

ALH Hotels is seeking a Gaming Attendant to provide warm, authentic service and create memorable moments for guests. The role requires RSA and RCG/RSG qualifications, and involves handling cash and machine payouts in a responsible gaming environment.

You will work in a hands-on setting with flexible availability across day, evenings, and weekends, supporting a safety-focused team culture and adhering to gaming regulations.

Qualifications

• RSA and RCG/RSG qualifications required.
• Must be able to perform physical tasks, including lifting.
• Strong people skills and teamwork are essential.

Responsibilities

• Actively engage with guests, creating memorable moments.
• Ensure safety and compliance with RSA/RCG regulations.
• Complete machine payouts and cash handling per hotel policies.

Education

RSA certification

RCG/RSG qualification

Job description

ALH Hotels is seeking a Gaming Attendant to provide warm, authentic service and create memorable moments for guests. The role requires RSA and RCG/RSG qualifications, and involves handling cash and machine payouts in a responsible gaming environment.

You will work in a hands-on setting with flexible availability across day, evenings, and weekends, supporting a safety-focused team culture and adhering to gaming regulations.