Guest-Focused F&B Attendant | Pub & Hotel Experience

ALH Hotels; Melbourne; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Career growth within ALH Hotels and EN

Exclusive staff discounts card

Discounts at Woolworths via Endeavour

Endeavour Wellbeing Support (EAP)

Job summary

ALH Hotels' Manhattan Hotel in Melbourne is seeking a friendly Food & Beverage Attendant to greet guests, recommend meals and drinks, and deliver standout service on the floor. You will be the face of the floor, connect with guests, share product knowledge, and ensure memorable experiences from start to finish.

RSA required, flexible hours, and a willingness to learn gaming ops are expected. ALH Hotels offers benefits across the Endeavour Group network, including exclusive staff discounts,

Qualifications

• You are a natural at making people feel welcome and paying attention to the small details.
• You are a team player who aims to create magic for guests and teammates.
• You hold a current RSA certificate and have flexible availability.
• Gaming experience or willingness to learn is a plus.

Responsibilities

• Be the face of the floor, connecting with guests and ensuring a memorable visit.
• Recommend meals or drinks to guests to enhance their experience.
• Deliver top-notch customer service and create a fun, memorable interaction.
• Manage service from first pour to close, upholding high standards and guest satisfaction.
• Support the gaming and wagering team when needed and legally able.

Skills

Customer service

Interpersonal skills

RSA certificate

Flexible availability

Gaming experience

Job description

ALH Hotels' Manhattan Hotel in Melbourne is seeking a friendly Food & Beverage Attendant to greet guests, recommend meals and drinks, and deliver standout service on the floor. You will be the face of the floor, connect with guests, share product knowledge, and ensure memorable experiences from start to finish.

RSA required, flexible hours, and a willingness to learn gaming ops are expected. ALH Hotels offers benefits across the Endeavour Group network, including exclusive staff discounts,