Guest Experience Lead (Waiter/Waitress) — Flexible Shifts

Rigatoni; Melbourne; On-site; AUD 42,000 - 52,000; Full time

Job summary

Rigatoni in Melbourne is seeking an experienced Waiter or Waitress to join our restaurant team. You will take orders, serve meals and beverages, and elevate the dining experience for guests in a fast-paced setting.

Key duties include greeting guests, guiding them to tables, presenting menus, relaying order details to kitchen staff, delivering orders, checking presentation, and handling payments. Flexibility is required: you must work shifts including weekends and holidays.

Qualifications

• Attentiveness and endurance for customers.
• Ability to work in a team or individually.
• Willingness to work in shifts including holidays and weekends.
• Strong verbal and written communication skills.
• Excellent customer service and ability to work under pressure.

Responsibilities

• Greet and guide guests to their respective tables.
• Provide menu and thorough information about food preparations
• Converse order particulars to the kitchen staff.
• Deliver food and drink orders.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.
• Organize the table and keep up a neat and clean dining area.
• Provide checks and gather bill payments.
• Carry used plates, glasses, and cutlery to the kitchen for wash.

Skills

Customer service

Time management

Teamwork

Communication skills

Adaptability

Job description

Rigatoni in Melbourne is seeking an experienced Waiter or Waitress to join our restaurant team. You will take orders, serve meals and beverages, and elevate the dining experience for guests in a fast-paced setting.

Key duties include greeting guests, guiding them to tables, presenting menus, relaying order details to kitchen staff, delivering orders, checking presentation, and handling payments. Flexibility is required: you must work shifts including weekends and holidays.