Guest Experience Attendant, Housekeeping

InterContinental 62s Group plc; Adelaide; On-site; AUD 45,000 - 60,000; Full time

Job summary

InterContinental 62s Group plc is seeking a dedicated housekeeping team member for our Adelaide hotel. You will maintain clean and well-presented guest rooms and public areas, ensuring a welcoming atmosphere for guests and colleagues.

Responsibilities include handling guest requests, recording preferences, and managing lost property in line with hotel procedures. The role requires flexibility, physical fitness, and a strong commitment to guest service.

Qualifications

• Strong attention to detail and pride in maintaining high standards.
• Friendly, reliable and comfortable working as part of a team.
• Good communication and the ability to prioritise work in a fast-paced environment.
• Physically capable of standing, bending and lifting equipment and linen.
• Flexible availability, including weekends and public holidays as required.
• Legal right to work in Australia.

Responsibilities

• Create a welcoming guest experience by maintaining clean, comfortable and well-presented rooms and public areas.
• Respond to guest requests promptly and courteously, using HubOS to manage and record requests where required.
• Recognise and record guest preferences to support a more personalised stay.
• Handle lost property accurately and in accordance with hotel procedures.

Skills

Attention to detail

Team player

Good communication

Prioritise workload

Physical fitness

Flexible availability

Right to work in AU

Job description

InterContinental 62s Group plc is seeking a dedicated housekeeping team member for our Adelaide hotel. You will maintain clean and well-presented guest rooms and public areas, ensuring a welcoming atmosphere for guests and colleagues.

Responsibilities include handling guest requests, recording preferences, and managing lost property in line with hotel procedures. The role requires flexibility, physical fitness, and a strong commitment to guest service.