Guest Experience Associate — Flexible, Fast-Paced Retail

OTR; Orange City Council; On-site; AUD 30,000 - 36,000; Full time

Job summary

OTR Group, including Reddy Express, is seeking a Customer Service Representative to deliver exceptional guest experiences and maintain a clean, welcoming store environment. You will handle multiple tasks in a fast-paced setting and adapt to varying shift patterns to support our customers.

The role emphasises teamwork, reliable performance on your feet, and a readiness to learn and promote products and specials to drive sales.

Qualifications

• Australian working rights required.
• Current police clearance certificate.

Responsibilities

• Provide outstanding customer experiences.
• Keep the store clean, stocked and welcoming for guests.
• Multitask and manage time effectively in a fast-paced environment.
• Be flexible with hours including late nights, early mornings and weekends.
• Learn and promote the range of products and specials.

Skills

Customer service

Teamwork

Stamina

Flexible hours

Willingness to learn

Job description

OTR Group, including Reddy Express, is seeking a Customer Service Representative to deliver exceptional guest experiences and maintain a clean, welcoming store environment. You will handle multiple tasks in a fast-paced setting and adapt to varying shift patterns to support our customers.

The role emphasises teamwork, reliable performance on your feet, and a readiness to learn and promote products and specials to drive sales.