Groups Travel Planner | Remote & Hybrid

TRADE TRAVEL; Tewantin; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Growth in escorted group touring

Incentives up to 10–15% of base salary

Supportive team

Job summary

Trade Travel in Tewantin, on the Sunshine Coast, seeks a Groups Reservations Consultant to coordinate escorted group tours for mature travellers across Australia. This hybrid, work-from-home role includes a Wednesday back-to-base team day and close collaboration with sales and operations to deliver memorable itineraries.

You’ll manage bookings, communicate with suppliers and clients, prepare documentation and invoices, and help travellers from inquiry through departure.

Qualifications

• Experience with group domestic and international tours.
• Strong attention to detail and organisational skills.
• Passion for travel and helping clients.
• Experience invoicing and receipting payments.
• Exposure to a Global Distribution System (GDS) would be highly regarded.

Responsibilities

• Coordinate group travel bookings from confirmation through to departure.
• Collaborate with External Sales Team to deliver touring experiences.
• Liaise with suppliers, clients, group leaders, and internal team members.
• Prepare invoices and payment receipts.
• Maintain accurate booking records and financial documents.
• Assist with itinerary planning, changes, and client support.
• Provide exceptional customer service by phone and email.
• Ensure each group tour runs smoothly from start to finish.

Skills

Group travel bookings

Attention to detail

Customer service

GDS experience

Tools

GDS

Job description

Trade Travel in Tewantin, on the Sunshine Coast, seeks a Groups Reservations Consultant to coordinate escorted group tours for mature travellers across Australia. This hybrid, work-from-home role includes a Wednesday back-to-base team day and close collaboration with sales and operations to deliver memorable itineraries.

You’ll manage bookings, communicate with suppliers and clients, prepare documentation and invoices, and help travellers from inquiry through departure.