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James Pascoe Group is hiring a Group Stock Hand – Despatch at Summer Hill. You will join a fast-paced team responsible for receiving, sorting, picking, packing and dispatching stock across our store network, ensuring timely deliveries and maintaining stock accuracy.
A practical role with opportunities to grow within Australia’s largest jewellery retailer. We value reliability and teamwork, offering generous staff discounts across our brands and long-term career progression opportunities.
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Group Stock Hand Despatch James Pascoe Group Summer Hill, Sydney NSW Retail and Consumer Products > DC Long term and national career progression opportunities! Join a successful business that supports your growth! Generous staff discounts across our wide range of beautiful products! About us The JPL Group is the largest specialty jewellery retail chain in Australia; including iconic brands Prouds the Jewellers, Angus & Coote and Goldmark, with over 440 stores employing some 4,000 Team Members nationwide. We are recognised by our customers for providing quality, service, value and style; and to our Team Members, we are known for creating an enjoyable and supportive working culture. Why us? Proudly family-owned, we place genuine value on work/life balance. We believe in working hard during the day and being able to switch off at the end of it, leaving work at the office. This approach has helped create a warm, supportive and down-to-earth culture where teamwork is celebrated, leaders are approachable and people truly enjoy coming to work. As part of the JPL Group, you'll be joining a stable and successful Australian business with a long-standing reputation for excellence, committed to investing in its people and providing opportunities for growth and long-term career development. You'll also enjoy generous Team Member discounts across our three brands and the opportunity to be part of a collaborative team that values initiative, accountability and continuous improvement. About the role Ready to play a key role in keeping our stores stocked and our operations running smoothly? As a Group Stock Hand – Despatch at JPL Group, you'll be part of a fast-paced team responsible for receiving, sorting, picking, packing and dispatching stock across our store network. From processing transfers and preparing store deliveries to maintaining stock accuracy and supporting daily warehouse operations, you'll help ensure the right products reach the right place at the right time. If you're organised, reliable and enjoy a hands-on role where no two days are the same, we'd love to hear from you. What will you do? Follow safe manual handling practices and workplace safety procedures Assist with picking and packing orders as required in both the distribution centre and warehouse Assist with unpacking, sorting, and putting away stock and store returns Prepare store bags for despatch and support timely deliveries to stores Promptly put away completed picks from region buckets Scan and process incoming stock transfers, recalls, and store-to-store movements Support inventory accuracy by identifying and reporting discrepancies Conduct stock counts and cycle counts as required Liaise with couriers for the collection and delivery of store bags and other stock Manage incoming and outgoing store mail and allocate it to the correct departments Refill picking benches with recycled packaging to support order processing Maintain a clean and organised work area, including recycling and repacking materials
What skills and experience do you need? Basic to intermediate computer skills Strong communication skills Strong attention to details with focus on accuracy Proven ability to work well both in a team as well as individually Proven ability to plan, organise, implement actions and achieve effective outcome This is a fantastic opportunity to work with the largest jewellery retailer in Australia.
Group Stock Hand Despatch James Pascoe Group Summer Hill, Sydney NSW Retail and Consumer Products > DC Long term and national career progression opportunities! Join a successful business that supports your growth! Generous staff discounts across our wide range of beautiful products! About us The JPL Group is the largest specialty jewellery retail chain in Australia; including iconic brands Prouds the Jewellers, Angus & Coote and Goldmark, with over 440 stores employing some 4,000 Team Members nationwide. We are recognised by our customers for providing quality, service, value and style; and to our Team Members, we are known for creating an enjoyable and supportive working culture. Why us? Proudly family-owned, we place genuine value on work/life balance. We believe in working hard during the day and being able to switch off at the end of it, leaving work at the office. This approach has helped create a warm, supportive and down-to-east culture where teamwork is celebrated, leaders are approachable and people truly enjoy coming to work. As part of the JPL Group, you'll be joining a stable and successful Australian business with a long-standing reputation for excellence, committed to investing in its people and providing opportunities for growth and long-term career development. You'll also enjoy generous Team Member discounts across our three brands and the opportunity to be part of a collaborative team that values initiative, accountability and continuous improvement. About the role Ready to play a key role in keeping our stores stocked and our operations running smoothly? As a Group Stock Hand – Despatch at JPL Group, you'll be part of a fast-paced team responsible for receiving, sorting, picking, packing and dispatching stock across our store network. From processing transfers and preparing store deliveries to maintaining stock accuracy and supporting daily warehouse operations, you'll help ensure the right products reach the right place at the right time. If you're organised, reliable and enjoy a hands-on role where no two days are the same, we'd love to hear from you. What will you do? Follow safe manual handling practices and workplace safety procedures Assist with picking and packing orders as required in both the distribution centre and warehouse Assist with unpacking, sorting, and putting away stock and store returns Prepare store bags for despatch and support timely deliveries to stores Promptly put away completed picks from region buckets Scan and process incoming stock transfers, recalls, and store-to-store movements Support inventory accuracy by identifying and reporting discrepancies Conduct stock counts and cycle counts as required Liaise with couriers for the collection and delivery of store bags and other stock Manage incoming and outgoing store mail and allocate it to the correct departments Refill picking benches with recycled packaging to support order processing Maintain a clean and organised work area, including recycling and repacking materials What skills and experience do you need? Basic to intermediate computer skills Strong communication skills Strong attention to details with focus on accuracy Proven ability to work well both in a team as well as individually Proven ability to plan, organise, implement actions and achieve effective outcome This is a fantastic opportunity to work with the largest jewellery retailer in Australia.
Group Stock Hand Despatch James Pascoe Group Summer Hill, Sydney NSW Retail and Consumer Products > DC Long term and national career progression opportunities! Join a successful business that supports your growth! Generous staff discounts across our wide range of beautiful products! About us The JPL Group is the largest specialty jewellery retail chain in Australia; including iconic brands Prouds the Jewellers, Angus & Coote and Goldmark, with over 440 stores employing some 4,000 Team Members nationwide. We are recognised by our customers for providing quality, service, value and style; and to our Team Members, we are known for creating an enjoyable and supportive working culture. Why us? Proudly family-owned, we place genuine value on work/life balance. We believe in working hard during the day and being able to switch off at the end of it, leaving work at the office. This approach has helped create a warm, supportive and down-toeast culture where teamwork is celebrated, leaders are approachable and people truly enjoy coming to work. As part of the JPL Group, you'll be joining a stable and successful Australian business with a long-standing reputation for excellence, committed to investing in its people and providing opportunities for growth and long-term career development. You'll also enjoy generous Team Member discounts across our three brands and the opportunity to be part of a collaborative team that values initiative, accountability and continuous improvement. About the role Ready to play a key role in keeping our stores stocked and our operations running smoothly? As a Group Stock Hand – Despatch at JPL Group, you'll be part of a fast-paced team responsible for receiving, sorting, picking, packing and dispatching stock across our store network. From processing transfers and preparing store deliveries to maintaining stock accuracy and supporting daily warehouse operations, you'll help ensure the right products reach the right place at the right time. If you're organised, reliable and enjoy a hands-on role where no two days are the same, we'd love to hear from you. What will you do? Follow safe manual handling practices and workplace safety procedures Assist with picking and packing orders as required in both the distribution centre and warehouse Assist with unpacking, sorting, and putting away stock and store returns Prepare store bags for despatch and support timely deliveries to stores Promptly put away completed picks from region buckets Scan and process incoming stock transfers, recalls, and store-to-store movements Support inventory accuracy by identifying and reporting discrepancies Conduct stock counts and cycle counts as required Liaise with couriers for the collection and delivery of store bags and other stock Manage incoming and outgoing store mail and allocate it to the correct departments Refill picking benches with recycled packaging to support order processing Maintain a clean and organised work area, including recycling and repacking materials What skills and experience do you need? Basic to intermediate computer skills Strong communication skills Strong attention to details with focus on accuracy Proven ability to work well both in a team as well as individually Proven ability to plan, organise, implement actions and achieve effective outcome This is a fantastic opportunity to work with the largest jewellery retailer in Australia.
Group Stock Hand James Pascoe Group Summer Hill, Sydney NSW Retail and Consumer Products > DC Key Callouts: Long term and national career progression opportunities! Join a successful business that supports your growth! Generous staff discounts across our wide range of beautiful products! About us The JPL Group is the largest specialty jewellery retail chain in Australia; including iconic brands Prouds the Jewellers, Angus & Coote and Goldmark, with over 440 stores employing some 4,000 Team Members nationwide. We are recognised by our customers for providing quality, service, value and style; and to our Team Members, we are known for creating an enjoyable and supportive working culture. Why us? Proudly family-owned, we place genuine value on work/life balance. We believe in working hard during the day and being able to switch off at the end of it, leaving work at the office. This approach has helped create a warm, supportive and down-to-east culture where teamwork is celebrated, leaders are approachable and people truly enjoy coming to work. As part of the JPL Group, you'll be joining a stable and successful Australian business with a long-standing reputation for excellence, committed to investing in its people and providing opportunities for growth and long-term career development. You'll also enjoy generous Team Member discounts across our three brands and the opportunity to be part of a collaborative team that values initiative, accountability and continuous improvement. About the role Ready to play a key role in keeping our stores stocked and our operations running smoothly? As a Group Stack Hand at JPL Group, you'll be part of a fast-paced team responsible for receiving, sorting, picking, packing and dispatching stock across our store network. From processing transfers and preparing store deliveries to maintaining stock accuracy and supporting daily warehouse operations, you'll help ensure the right products reach the right place at the right time. If you're organised, reliable and enjoy a hands-on role where no two days are the same, we'd love to hear from you. What will you do? Process watch repairs to allocated suppliers Receive and dispatch repaired watches back to stores Ensure all repair queries from stores are resolved Liaise with stores and suppliers in relations to all watch repair queries General ad-hoc and administration duties including picking What skills and experience do you need? Basic to intermediate computer skills Strong communication skills Strong attention to details with focus on accuracy Proven ability to work well both in a team as well as individually Proven ability to plan, organise, implement actions and achieve effective outcome This is a fantastic opportunity to work with the largest jewellery retailer in Australia.
Group Stock Hand James Pascoe Group Summer Hill, Sydney NSW Retail and Consumer Products > DC Key Callouts: Long term and national career progression opportunities! Join a successful business that supports your growth! Generous staff discounts across our wide range of beautiful products! About us The JPL Group is the largest specialty jewellery retail chain in Australia; ... (repeated content omitted for brevity) ...
**PURPOSE OF THE ROLE**
The Logistics Specialist has direct oversight and coordination of external logistics service provider activities and performance across Australia and New Zealand. This role is responsible for executing the logistics plan throughout the external logistics network and providing technical support, including SAP transactional activities that underpin logistics work processes.
**KEY RESPONSIBILITIES:**
· Prioritize and execute logistics operations to meet business needs using key methodologies and technologies.
· Lead and coordinate routine operational and performance reviews with key logistics providers
· Support DS&S goals across all transport and storage modes; investigate incidents and product damage, elevate appropriately, and prepare draft reports.
· Coordinate export & import activities from Australia & NZ with freight forwarders, customs brokers, and warehouse teams.
· Contribute logistics expertise to improve processes and procedures.
· Participate in business or functional initiatives that interface with logistics operations.
**Operational Logistics**
+ Handle routine and ad-hoc logistics issues (e.g., damages, part cartons, relabelling).
+ Monitor EDI and collaborate with global teams for resolution.
+ Track Logistics metrics and liaise with logistics suppliers for follow-up actions.
+ Maintain SAP system master data related to the Logistics workstream.
+ Record, maintain, and measure logistics KPIs as required.
+ Execute reverse Logistics through our Logistics Network.
**Inventory Management**
+ Monitor and maintain inventory levels in line with LSP warehouse capacity.
+ Collaborate with warehouse operations to ensure efficient storage, handling and distribution of goods.
+ Ensure accurate inventory records at LSP warehouses.
+ Implement strategies to minimize inventory carrying and obsolescence costs.
+ Coordinate with planning teams for timely restocking.
+ Perform Goods Receipt and Goods Issue transactions within specified timeframes.
+ Conduct weekly inventory accuracy checks and manage related metrics.
+ Lead annual stock takes and reconciliation activities.
+ Manage batch control, FEFO and conduct GAP investigations.
**Order Fulfilment**
+ Ensure sufficient transport capacity with LSP companies.
+ Oversee order processing and fulfilment operations.
+ Guarantee timely and accurate shipment of customer orders.
+ Resolve order-related issues and discrepancies promptly.
+ Optimize freight costs while ensuring service levels and delivery schedules.
**Warehouse & Carrier Relations**
+ Build and maintain strong relationships with suppliers and carriers.
+ Support Procurement Logistics team in contract negotiations and service terms.
+ Evaluate supplier and carrier performance; recommend improvements.
+ Conduct supplier performance reviews and KPI meetings in collaboration with Procurement.
**Logistics Coordination**
+ Facilitate product shipments and coordinate deliveries to customers.
+ Plan and optimize transportation routes.
+ Schedule shipments and deliveries efficiently.
+ Monitor shipment status and address delays or issues proactively.
+ Communicate effectively with all stakeholders regarding logistics status and potential issues.
**Supply Chain Improvement**
+ Participates in logistics work process improvement sessions. Within area of responsibility, identifies opportunities and assists in resolving productivity issues.
+ Identifies opportunities to minimize cost-to-serve through process improvements. Proactively leads logistics initiative and projects in areas of expertise.
+ Adds value to logistics work processes by participating in process improvement efforts through team activity and individual initiatives.
+ Supports the continuous improvement culture across the supply chain team.
**Administrative**
+ Manage functional e‑mailbox.
+ Ensures that detailed operational procedures are kept up‑to‑date and aligned with the Logistics Manuals.
+ Ensure Safety Data Sheet (SDS) distribution to warehouses.
+ Oversight for invoices for logistics activities and coordinating the invoice payment arrangement for vendors.
+ Prepare regular reports on logistics performance.
+ Identify and elevate unplanned events or customer complaints in the system (S4/Salesforce).
**Minimum Requirements:**
**Qualifications:**
+ Degree (BS/BA/BCom) degree in Supply Chain, Business, Technical field
**Experience:**
+ Minimum 3-5 years of experience in logistics, supply chain, or inventory management.
+ Proven track record in coordinating logistics operations and managing third‑party logistics providers.
**Technical Skills:**
+ Proficiency in SAP or other ERP systems.
+ Strong understanding of EDI processes and inventory control systems.
+ Advanced Excel skills and familiarity with data analysis tools.
**Analytical & Problem‑Solving Skills:**
+ Ability to analyse logistics data and identify trends or issues.
+ Skilled in resolving discrepancies and optimizing logistics processes.
**Communication & Collaboration:**
+ Excellent verbal and written communication skills.
+ Ability to work cross‑functionally with internal teams and external partners.
**Organizational Skills:**
+ Strong attention to detail and ability to manage multiple priorities.
+ Capable of working independently and within a team environment.
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