Group Accounts Receivable Clerk

Prouds Jewellers Pty Ltd; Summer Hill; On-site; AUD 65,000 - 85,000; Full time

Job summary

The JPL Group is seeking a proactive Group Accounts Receivable Clerk to join our Summer Hill team. You will coordinate and oversee accounts receivable procedures within your area, delivering exceptional customer service in a fast-paced retail finance environment.

Ideal candidates will have at least 2 years’ experience in a similar role, strong SAP ERP exposure, and advanced Excel skills, with excellent communication and organisational abilities to manage multiple stakeholders.

Qualifications

• Minimum 2 years’ experience in similar role.
• Experience with a large ERP system such as SAP.
• Strong MS Excel skills.
• Excellent written and verbal communication.
• Flexible and proactive approach to tasks and challenges.

Responsibilities

• Support month-end closing of the accounts receivable ledger.
• Process finance applications for Humm Big Things, Humm online, Humm Tap, and Latitude Finance.
• Liaise with Humm and Latitude merchant services teams to resolve store and customer queries.
• Ensure timely collection of outstanding debts and maintain acceptable levels of outstanding amounts.
• Resolve customer disputes and ensure accurate allocation and receipting of payments using SAP.
• Review and manage online sales transactions, including fraud checks and chargeback queries.
• Process webstore refunds and handle ANZ chargebacks.
• Communicate effectively with internal and external stakeholders, maintaining both physical and digital management systems.

Skills

SAP

MS Excel

Attention to detail

Communication

Time management

Tools

SAP ERP

Job description

• Are you looking for the next step in your career?
• Join a successful business that supports your growth!
• Do you want to part of a team that makes a difference?

About us

The JPL Group is the largest specialty jewellery retail chain in Australia; including iconic brands - Prouds The Jewellers, Angus & Coote and Goldmark, with over 430 privately owned and operated stores employing some 4,000 team members nationwide.

We are recognised by our customers for providing quality, service, value and style; and to our Team Members, we are known for creating an enjoyable and supportive working culture.

Why us?

Our Summer Hill Support Office offers the perfect blend of convenience and comfort. Located close to public transport, your commute is made easy and if you prefer to drive, you’ll enjoy the added benefit of a designated undercover parking bay. As part of the JPL Group, you’ll also receive generous Team Member discounts across our three great brands.

Proudly family-owned, we place genuine value on work/life balance. We believe in working hard during the day and being able to switch off at the end of it, leaving work at the office. This approach has helped create a warm, supportive and down-to-earth culture where teamwork is celebrated, leaders are approachable and people truly enjoy coming to work.

About the role

We are looking for a proactive and detail-oriented Group Accounts Receivable Clerk to join our team! In this key role, you will be responsible for coordinating and overseeing accounts receivable procedures within your designated area. If you thrive in a fast-paced environment, enjoy problem-solving, and are passionate about delivering exceptional customer service, we want to hear from you!

What will you do?

• Support month-end closing of the accounts receivable ledger and reconcile general ledger accounts for finance products.
• Process finance applications for Humm Big Things, Humm online, Humm Tap, and Latitude Finance.
• Liaise with Humm and Latitude merchant services teams to resolve store and customer queries.
• Ensure timely collection of outstanding debts and maintain acceptable levels of outstanding amounts.
• Resolve customer disputes and ensure accurate allocation and receipting of payments using SAP.
• Review and manage online sales transactions, including fraud checks and chargeback queries.
• Process webstore refunds and handle ANZ chargebacks.
• Communicate effectively with internal and external stakeholders, maintaining both physical and digital management systems.

What skills and experience do you need?

• Minimum 2 years’ experience in similar role
• Experience and exposure to a large ERP system such as SAP
• Intermediate to Advanced MS Excel skills
• Strong organisational and time management skills
• Excellent written and verbal communication skills
• Flexible and adaptable, with a proactive and energetic approach to tasks and challenges.
• Strong attention to detail
• Positive and friendly attitude with the ability to work with several stakeholders

This is a fantastic opportunity to work with the largest jewellery retailer in Australia.