Ground Operations Improvement Specialist

Eastern Australia Airlines Pty Limited; Perth; Presencial; AUD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel benefits

Career pathways across the Group

Flexibility and support

Recognition and rewards

Descripción de la vacante

QantasLink Airports, based onsite in Perth, is seeking an experienced professional to lead operational improvement across our airport network. You will design and deliver training aligned with procedures, requirements and learning principles, while driving supplier health checks and risk-based reviews.

You will collaborate with leaders, training teams and regulators to strengthen safety, capability and performance as priorities evolve across a dispersed network.

Formación

• Minimum five years’ experience in airport operations or aviation training.
• Knowledge of airport and ground operations in a regulated environment.
• Experience delivering operational training and capability development programs.
• Demonstrated experience leading improvement or change initiatives.
• Experience conducting risk assessments, audits or operational assurance activities.
• Strong facilitation, presentation and stakeholder management.

Responsabilidades

• Lead operational improvement projects across the QantasLink airport network.
• Develop and deliver engaging operational and compliance training.
• Facilitate risk assessments, airport reviews and supplier health checks.
• Support new airport start-ups and operational change with practical plans.
• Partner with airport leaders and regulators to strengthen safety and performance.

Conocimientos

Airport operations

Training delivery

Stakeholder management

Risk assessment

Analytical problem solving

Safety culture

Educación

Certificate IV in Training and Assessment

Relevant tertiary qualification

Descripción del empleo

• Drive practical improvements across QantasLink’s airport operations and supplier network
• Build capability through operational training, coaching and continuous improvement
• Enjoy travel benefits and opportunities to grow across the Qantas Group

At the Qantas Group, we're united by our purpose: to make everyone feel proud to belong to the Spirit of Australia. Join a team where safety, collaboration, care, and innovation are at the heart of what we do, and where your work helps shape the future of aviation.

QantasLink connects regional communities across Australia through a network of regional airlines and aviation specialists. We play a critical role in connecting people, communities and businesses across the country.

The impact you'll make

• Lead operational improvement projects from initial concept through to implementation, review and sustained adoption across the QantasLink airport network.
• Develop and deliver engaging operational and compliance training aligned with approved procedures, operational requirements and recognised learning principles.
• Facilitate risk assessments, airport reviews, supplier health checks and assurance activities, ensuring findings and corrective actions progress through to completion.
• Support new airport start-ups, supplier transitions and operational change by developing practical implementation plans, communications and training materials.
• Partner with airport leaders, training teams, suppliers, regulators and support functions to strengthen safety, compliance, capability and operational performance.

Meet the team

Based onsite in Perth, you’ll join QantasLink Airports and report to the Manager Standards and Compliance. You’ll work closely with airport leaders, operational teams, training specialists and third-party ground service providers across the network. Together, the team supports safe, compliant and efficient airport operations by identifying risks, strengthening capability and implementing sustainable improvements. Priorities can shift as operational needs change, so you’ll bring sound judgement, a collaborative approach and the confidence to influence stakeholders across a geographically dispersed network.

What you'll bring

• At least five years’ experience across airport operations, aviation training, safety, compliance, risk, assurance or operational improvement.
• Strong knowledge of airport and ground operations within a complex, regulated environment.
• Experience developing and delivering operational training, coaching or capability development programs.
• Demonstrated experience leading improvement or change initiatives through implementation and review.
• Experience conducting risk assessments, audits, investigations or operational assurance activities.
• Strong facilitation, presentation and stakeholder management capability across operational and supplier groups.
• Analytical problem-solving skills, attention to detail and a commitment to safety and continuous improvement.
• A relevant tertiary qualification or Certificate IV in Training and Assessment is desirable.

Rewards and benefits

• Travel benefits you'll value: Enjoy discounted travel for you, your family and friends, plus deals on accommodation and holidays.
• Career pathways across the Group: Explore opportunities to grow your skills and build a long-term career across a range of roles and businesses.
• Flexibility and support: Access to leave options, wellbeing resources and programs designed to help you thrive at work and beyond.
• Recognition and rewards: Benefit from employee discounts, rewards and salary packaging options available across the Group.
• Be part of something bigger: Join a team that connects people, communities, and destinations every day.

Bring your spirit to ours

We're committed to creating a workplace where everyone feels included, valued and safe. We value the diverse lived experiences, perspectives and backgrounds of our people and are committed to fostering a culture of inclusion and belonging. We welcome applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds, identities and abilities. If you have any support or access requirements, we encourage you to let us know at any stage of the recruitment process.