Ground Operations Administrator

Nauru Airlines; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Job summary

Nauru Airlines is seeking an Administrative and Coordination Support professional to assist Ground Operations, Freight and Catering. Responsibilities include meeting administration, action tracking, reporting follow-up, and maintaining training records and compliance documentation.

You'll manage ASIC administration, uniforms, stock control, purchasing support, refunds and rostering backup, while ensuring accurate records across systems such as SERA and Leon.

Qualifications

• Demonstrated experience in administration, coordination, records management or operational support.
• Competence in Microsoft Word, Excel, Outlook, PowerPoint and Teams.
• Experience maintaining registers, reports, records and supporting documentation.
• Experience coordinating meetings, preparing minutes and tracking actions.
• Experience working to deadlines and prioritising outputs through effective planning and follow-up.
• Demonstrate strong written and verbal communication across all levels.
• Possess strong administrative, organisational and recordkeeping skills with a high level of attention to detail.
• Ability to manage multiple priorities, follow up outstanding actions and meet deadlines.
• Demonstrate sound judgement and the ability to recognise when an issue requires escalation.
• Handle confidential and sensitive information professionally.
• Demonstrate ethical conduct, professionalism and a commitment to continuous improvement.
• Be self-motivated with the ability to work independently and collaboratively within a team.
• Experience in aviation, transport, logistics or another regulated operational environment is desirable.
• Experience with training records, SERA, Leon, ASIC administration, purchasing, stock control or supplier coordination is desirable.

Responsibilities

• Provide administrative and coordination support across Ground Operations, Freight and Catering.
• Meeting administration, action tracking and follow-up of outstanding actions.
• Maintain training records, qualification evidence, expiry registers and approved records in SERA, Leon and other company systems.
• Administer ASIC applications, renewals, replacements, cancellations and associated records.
• Coordinate monthly service provider reports and follow up overdue submissions.
• Coordinate uniform ordering, stock control and stocktakes.
• Maintain Ground Operations and Freight stock and equipment registers, including ordering and quarterly stocktakes.
• Coordinate catering stock orders, purchase orders, CSFIs and supporting documentation.
• Prepare Ground Operations refund forms, purchase requisitions and routine financial administration.
• Provide backup rostering support and general departmental administration.
• Distribute and monitor read-and-sign notices, operational memos and required acknowledgements.
• Assist with training scheduling, invitations, attendance records and reports on completed, outstanding and expiring requirements.
• Maintain the confidentiality and security of employee, operational and commercially sensitive information.
• Comply with the company Safety Management System and Security Management System and support accurate, controlled recordkeeping.

Skills

Administration

Coordination

Records management

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Teams

Communication

Attention to detail

Time management

Multitasking

Ethical conduct

Independent and team work

Scheduling

Tools

SERA

Leon

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Teams

ASIC administration

Job description

Provide administrative and coordination support across Ground Operations, Freight and Catering, including meeting administration, action tracking, reporting follow-up, training records, ASIC administration, uniforms, stock control, purchasing support, refunds and rostering backup.

Key Responsibilities

Coordinate Ground and Freight Operations meetings, including agendas, minutes, action registers and follow-up of outstanding actions.

Maintain training records, qualification evidence, expiry registers and approved records in SERA, Leon and other company systems.

Administer ASIC applications, renewals, replacements, cancellations and associated records.

Coordinate monthly service provider reports and follow up incomplete or overdue submissions.

Coordinate uniform ordering, issue, stock control and scheduled stocktakes.

Maintain Ground Operations and Freight stock and equipment registers, including ordering and quarterly stocktakes.

Coordinate catering stock orders, purchase orders, CSFIs and supporting documentation.

Prepare Ground Operations refund forms, purchase requisitions and routine financial administration.

Provide backup rostering support and general departmental administration.

Distribute and monitor read-and-sign notices, operational memos and required acknowledgements.

Assist with training scheduling, invitations, attendance records and reports on completed, outstanding and expiring requirements.

Maintain the confidentiality and security of employee, operational and commercially sensitive information.

Comply with the company Safety Management System and Security Management System and support accurate, controlled recordkeeping.

Skills and Experience

Demonstrated experience in administration, coordination, records management or operational support.

Competence in Microsoft Word, Excel, Outlook, PowerPoint and Teams.

Experience maintaining registers, reports, records and supporting documentation.

Experience coordinating meetings, preparing minutes and tracking actions.

Experience working to deadlines and prioritising outputs through effective planning and follow-up.

Demonstrate strong written and verbal communication across all levels.

Possess strong administrative, organisational and recordkeeping skills with a high level of attention to detail.

Ability to manage multiple priorities, follow up outstanding actions and meet deadlines.

Demonstrate sound judgement and the ability to recognise when an issue requires escalation.

Handle confidential and sensitive information professionally.

Demonstrate ethical conduct, professionalism and a commitment to continuous improvement.

Be self-motivated with the ability to work independently and collaboratively within a team.

Experience in aviation, transport, logistics or another regulated operational environment is desirable.

Experience with training records, SERA, Leon, ASIC administration, purchasing, stock control or supplier coordination is desirable.

Additional Requirements

The successful candidate must comply with applicable company policies, safety and security requirements, including the Safety Management System, Transport Security Program and Drug and Alcohol Management Program. The role also requires professional handling of confidential information, participation in emergency response activities as required, and occasional out-of-hours contact or work-related travel where operationally necessary.

Candidates must be able to meet applicable ASIC and drug and alcohol screening requirements. A current unrestricted passport, or the ability to obtain one, is required. A current unrestricted driver's licence and access to reliable transport are desirable.

About Us

At Nauru Airlines, we connect people, communities and opportunities across the Pacific and beyond. As the national airline of the Republic of Nauru, we take pride in delivering safe, reliable and efficient air services while strengthening Nauru’s connections with the world.

Our people are at the heart of everything we do. We are committed to exceptional customer service, the highest standards of safety and continuous improvement.

Be part of our journey as we continue to grow, connect communities and deliver excellence across the Pacific and beyond.