Ground Instructor

Qantas Airways; Melbourne; On-site; AUD 80,000 - 120,000; Full time

Benefits offered by this job

Travel discounts

Flexible leave options

Wellbeing program

Job summary

Qantas Airways in Melbourne is seeking a Ground Instructor to deliver engaging training programs, assess competency against CASR and company standards, and promote a strong safety and learning culture in a regulated aviation environment.

You will collaborate with the Training team to ensure staff have the skills and confidence to perform safely, with opportunities to develop facilitation and coaching capabilities and contribute to ongoing workforce development.

Qualifications

• Experience in instructional delivery or teaching, preferably in aviation or safety-critical environments.
• Strong understanding of operational and emergency procedures.
• Ability to translate technical information into engaging training.

Responsibilities

• Deliver Cabin Crew ground training in accordance with approved training courseware, procedures, standards and regulatory requirements.
• Facilitate engaging and effective learning experiences that meet trainee standards.
• Conduct competency assessments according to approved criteria and training standards.
• Monitor trainee performance and maintain company training standards.
• Complete and maintain training records, assessments and reporting.
• Prepare training facilities, equipment and materials to support training delivery.
• Identify and escalate training issues, risks or faults as required.
• Maintain up-to-date knowledge of manuals, procedures and regulatory requirements.
• Collaborate with instructors and stakeholders to ensure consistent training outcomes.
• Support broader training activities and initiatives as required.

Skills

Instructional delivery

Training facilitation

Coaching

Teaching

Education

CASR Part 121.010 Instructor qualification

Enrolment in Part 121.010 pathway

Previous Part 121.010 Instructor

Demonstrated instructional delivery/teaching experience

Job description

Building on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across Australia. QantasLink is made up of four subsidiary organisations – Eastern Airlines, Sunstate Airlines, National Jet Systems and Network Aviation. Operating as an end-to-end airline, QantasLink harnesses the strength of its regional partnerships and a strong sense of family, to provide meaningful career paths for its more than 2,500 people with opportunities that might take you to exciting destinations across QantasLink or the Qantas Group.

Company Description

Building on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across Australia. QantasLink is made up of four subsidiary organisations – Eastern Airlines, Sunstate Airlines, National Jet Systems and Network Aviation. Operating as an end-to-end airline, QantasLink harnesses the strength of its regional partnerships and a strong sense of family, to provide meaningful career paths for its more than 2,500 people with opportunities that might take you to exciting destinations across QantasLink or the Qantas Group.

Job Description

• Take the next step in your career and help shape the capability of our Qantaslink crew.
• Deliver high-impact training in a dynamic and safety-focused environment.
• 2 x fixed-term Ground Instructor opportunities based in Melbourne.

About the Role

As a Ground Instructor, you will use your operational knowledge and experience to deliver engaging training programs, assess competency against regulatory and company standards, and help foster a strong safety and learning culture. Working closely with the Ground and Inflight Training team, you'll play an important role in ensuring our people have the skills, knowledge and confidence to perform safely and effectively in their roles.

This is an exciting opportunity to bring your training and operational experience into a highly regulated aviation environment, further develop your facilitation and coaching capability, and contribute to the ongoing development of our people. If you're looking to take on a new challenge and make a meaningful impact, we'd love to hear from you.

Key Responsibilities

• Deliver Cabin Crew ground training in accordance with approved training courseware, company procedures, operational standards and relevant regulatory requirements.
• Facilitate engaging and effective learning experiences that support positive training outcomes and maintain required trainee standards.
• Conduct competency assessments in accordance with approved assessment criteria and training standards.
• Monitor trainee performance and maintain standards in line with company standards.
• Complete and maintain accurate training records, assessment documentation and associated reporting in a timely manner.
• Prepare training facilities, equipment and materials to support the effective delivery of training.
• Identify and elevate training-related issues, risks, trainee concerns or equipment faults as required.
• Maintain up-to-date knowledge of relevant manuals, procedures, training programmes and regulatory requirements.
• Collaborate with fellow instructors and key stakeholders to support consistent and effective training outcomes.
• Support broader training activities and initiatives as required.

About You

You’ll bring previous experience in instructional delivery, training facilitation, coaching or teaching, ideally within aviation or another safety-critical, highly regulated environment. You’ll also have a strong understanding of operational and emergency procedures and the ability to translate technical information into engaging and effective learning experiences.

You’re a confident communicator who can engage, motivate and support others to achieve positive learning outcomes, adapting your approach to different learners and working styles. You thrive in a collaborative environment and enjoy building strong relationships with colleagues and stakeholders. You’re proactive, flexible and open-minded, with the ability to work autonomously while maintaining a strong focus on safety, compliance and established procedures.

Above all, you're passionate about developing others and committed to delivering safe, engaging and high-quality training experiences that build capability and support operational excellence.

Preferred candidates will also have one of the following:

• A current CASR Part 121.010 Emergency Procedures Instructor qualification; or
• Current enrolment in an approved pathway towards obtaining the Part 121.010 qualification; or
• Previous experience as a CASR Part 121.010 Instructor; or
• Demonstrated experience in instructional delivery, training facilitation, coaching or teaching.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel:Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options:Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards:Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisureand entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devicesand professional memberships.
• We’ll support your wellbeing:Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing appor your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application.

If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.

Applications close: 11:59pm Sunday 15 November 2026.