Greyhound Australia - Express Coach Captain - 2-Up Driver - Toowoomba

Greyhound Australia; Toowoomba Regional; Sur place; AUD 65 000 - 90 000; Plein temps

Résumé du poste

Greyhound Australia is seeking an experienced and passionate Express Coach Captain to join our Toowoomba team on a full-time 2-Up driving roster. You will work with a driving partner to deliver safe, reliable services and exceptional passenger experiences.

Ideal candidates have demonstrable coach driving experience, a strong safety focus and a commitment to customer service, with the ability to operate across shifts and rosters as required.

Qualifications

• Valid Drivers Authority / Endorsement.
• Demonstrable coach driving experience.
• Outstanding safety focus and fitness for duty.
• Experience delivering excellent customer service is a must.
• Mechanical knowledge is desirable.

Responsabilités

• Ensure passenger safety by adhering to safe driving practices.
• Understand and comply with road rules, processes including pre-starts, ticketing, incident reporting and passenger manifest procedures.
• Perform administrative duties including pre-start docs, log books, fault sheets and journey records.
• Demonstrate safe handling of luggage and freight and manage fatigue to stay fit for duty.
• Create a positive customer experience on every service and collaborate with your driving partner.

Connaissances

Driving

Safety focus

Customer service

Teamwork

Description du poste

Greyhound Australia - Express Coach Captain - 2-Up Driver - Toowoomba

Greyhound Australiais the country’s only national coach company and has proudly connected Australians for over 110 years. In 2023, we began an exciting new chapter as part of the Entrada Travel Group, expanding our travel and tourism operations across Australia and New Zealand.

We’re focused on the future and proud to be ambassadors of the beautiful country we share and explore every day. When you join us, you don’t just see Australia—you feel the heart of Australia and now is a fantastic time to join our growing organisation!

About the Role:

Greyhound are seeking experienced and passionate drivers to join our Team as a Full Time 2UP driver. Work as part of a professional 2-up driving team, maintaining effective communication, cooperation and teamwork with your driving partner to ensure safe, efficient and reliable service delivery

Duties includes but not limited to;

• ensuring the safety of all passengers by adhering
  to and demonstrating safe work and driving practices;
• understanding of and complying with road rules, operational processes including pre-starts, ticketing,
  incident reporting, and passenger manifest and freight consignment procedures;
• perform administrative duties when required including, pre-start documentation,
  completion of log books, fault sheets, journey records ensuring accurate records;
• demonstrate correct manual handling of all luggage and freight including safe manual handling techniques are used at all times;
• manage own fatigue through effective Basic Fatigue Management (BFM) which also includes being fit for
  duty;
• Perform other duties as listed in Greyhound Coach Captain Position Description and or requested that are within my skill set and ability.
• You will be responsible for creating a positive customer experience on every single service!

About You:

To be successful in this role, you will be a motivated and enthusiastic individual who is passionate about relationship building and is ready to live and breathe our values:

• Be safe
• Be accountable
• Enjoy what you do

Licences/ Requirements:

Over the course of your duties, you will be expected to work across the operational roster. In exchange we offer you an autonomous role, where you can have a direct impact on the success of our business.

To be successful in this role you must have:

• A current Drivers Authority / Endorsement
• Demonstrable coach driving experience
• An outstanding safety focus, including a commitment to your own fitness for duty
• Experience delivering excellent customer service is a must
• Mechanical knowledge is desirable