Graduate Member Insights & AI Analytics Analyst

Give A Grad A Go; Melbourne; Hybrid; AUD 64,000 - 78,000; Full time

Benefits offered by this job

RG146 qualification

Hybrid working

Mentoring with senior leaders

Two 6‑month rotations

Job summary

Give A Grad A Go is recruiting a Graduate Member Insights Analyst for a 12-month program starting February 2027, with two 6-month rotations across member experience and marketing/product divisions in a leading Australian superannuation fund.

You will analyse data to uncover insights on service and member experience, use AI to synthesize findings, support regulatory reporting and contribute to AI adoption projects in a digital-first environment. Hybrid work with two days in the office is provided.

Qualifications

• Recent graduate or postgraduate in Commerce, Business, Marketing or Communications
• Graduates in Data or Analytics, Psychology or Behavioural Science, Financial Planning or Arts encouraged to apply
• Purpose-led with a genuine drive to make things better for members
• Adaptable and resilient, comfortable working at pace when priorities shift
• Strong interest in AI beyond everyday tools, including curiosity about AI agents
• Digitally savvy, with a learner's mindset
• Analytical with strong communication skills

Responsibilities

• Analysing data across member teams to find insights on service, performance and member experience
• Using AI to synthesise data and support reporting
• Supporting complaints insight and regulatory reporting work
• Contributing to AI adoption projects across a digital-first division
• Getting exposure to member education and the contact centre to understand the full member experience
• Bringing your perspective to product and marketing projects aimed at younger members

Skills

Analytical

Strong communication

AI interest

Digital savvy

Learner mindset

Education

Commerce/Business/Marketing/Communications

Data/Analytics or Psychology/Behavioural Science or Financial Planning/Arts

Job description

Give A Grad A Go is recruiting a Graduate Member Insights Analyst for a 12-month program starting February 2027, with two 6-month rotations across member experience and marketing/product divisions in a leading Australian superannuation fund.

You will analyse data to uncover insights on service and member experience, use AI to synthesize findings, support regulatory reporting and contribute to AI adoption projects in a digital-first environment. Hybrid work with two days in the office is provided.