Graduate: AI-Powered Member Experience & Product Insights

Give A Grad A Go; Melbourne; Híbrido; AUD 64 000 - 78 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid working

RG146 qualification

Mentoring with senior leaders

Resumo da oferta

Give A Grad A Go is facilitating a 12-month graduate program for the next generation of professionals within Australia’s leading member-owned super fund. The program runs two 6-month rotations—one in the member-facing division (financial advice, education, contact centre, and processing) and another in the marketing/product division (design, marketing, and data strategy).

You will help connect front-line member experiences with product design, shaping projects for the next generation while

Qualificações

• Recent graduate or postgraduate (including Masters) in Commerce, Business, Marketing or Communications.
• Graduates in Data or Analytics, Psychology or Behavioural Science, Financial Planning or Arts are also encouraged to apply.
• Purpose-led, with a genuine drive to make things better for members.
• Adaptable and resilient, and comfortable working at pace when priorities shift.
• A strong interest in AI beyond everyday tools, including curiosity about AI agents.
• Digitally savvy, with a learner's mindset.
• Analytical, with strong communication skills.

Responsabilidades

• Analysing data across member teams to find insights on service, performance and member experience.
• Using AI to synthesise data and support reporting.
• Supporting complaints insight and regulatory reporting work.
• Contributing to AI adoption projects across a digital-first division.
• Getting exposure to member education and the contact centre to understand the full member experience.
• Bringing your perspective to product and marketing projects aimed at younger members.

Conhecimentos

Analytical

Strong communication

AI curiosity

Formação académica

Commerce, Business, Marketing or Communications

Data/Analytics, Psychology or Behavioural Science, Financial Planning or Arts

Descrição da oferta de emprego

Give A Grad A Go is facilitating a 12-month graduate program for the next generation of professionals within Australia’s leading member-owned super fund. The program runs two 6-month rotations—one in the member-facing division (financial advice, education, contact centre, and processing) and another in the marketing/product division (design, marketing, and data strategy).

You will help connect front-line member experiences with product design, shaping projects for the next generation while