Graduate Intelligence Case Analyst

Procare Group; Canberra; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Laptop & phone

Novated lease

Flexible leave

Parental leave

EAP

Job summary

Procare Group is seeking a Graduate Case Analyst for our ACT office in Deakin. You will work with the Senior Intelligence Case Manager on open-source investigations, preparing detailed reports and supporting the Surveillance team with case management.

The role is full-time, permanent, based in Deakin, ACT, offering a structured program for early-career analysts and opportunities to grow within a collaborative, values-driven environment.

Qualifications

• Strong writing skills and attention to detail.
• Experience with Microsoft Office/Google Docs and social platforms.
• Ability to work autonomously and deliver high quality work.
• Customer-focused with professional demeanor.

Responsibilities

• Assist Senior Intelligence Case Manager on open-source investigations.
• Prepare detailed reports and case documentation.
• Support Surveillance team with case management and data gathering.

Skills

Writing skills

MS Office / Google Docs

Social media

Autonomous work

Customer focus

Interest in surveillance

Tools

Microsoft Office

Job description

The Procare Group is a leading national business with over 25 years of success, driven by our core values: Work Together, Be Accountable, Clarity in Communication, and Find a Solution. At Procare Investigations, we’re committed to delivering high-value outcomes for our customers and fostering a collaborative, high-performing team.

We are seeking a Graduate Case Analyst to join our ACT office in Deakin. In this role, you will work closely with the Senior Intelligence Case Manager, contributing to open-source intelligence investigations, preparing detailed reports, and supporting our Surveillance team with case management.

This is a full time, permanent position based out of our ACT office in Deakin.

What You’ll Bring

• A desire to work in surveillance, desktop investigations, insurance litigation, or law enforcement;
• 1-2 years of administration or secretarial experience;
• Strong writing skills, attention to detail, and proficiency in Microsoft Office/Google Docs and social media; and
• A professional, customer focused attitude and the ability to work autonomously.

What We Offer:

• Competitive salary package;
• Welcome pack on commencement and the latest equipment including laptop and mobile;
• Novated lease, purchased leave and salary sacrificing options;
• Benefits to enhance your work-life balance like paid parental leave, access to our Employee Assistance Program, flexible leave and novated lease options; and
• A welcoming culture with ongoing training, social events, and recognition awards.

Why Procare?

Join a genuine, supportive team where your work is valued, and your career can thrive. We embrace flexibility, innovation, and a strong sense of community.

As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability.