Governance & Oversight Lead for Trustee & Risk

HUB24 Limited; City of Melbourne; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work

Employee Share Scheme

Wellbeing support

Parental leave

Discounts

Job summary

HUB24 Limited, an ASX-listed wealth-management platform, seeks a governance-focused professional in Melbourne to oversee Trustee-related requirements and service provider assurance. You will coordinate SPS 515 member outcomes assessments, monitor regulatory obligations and support management and trustee decision-making.

You’ll analyse provider reporting, risks and remediation actions, preparing clear papers and action plans for the Trustee Board.

Qualifications

• Excellent written and verbal communication skills, with the ability to prepare high-quality papers, oversight findings and recommendations for management, trustee committees and service providers.
• Strong stakeholder management skills, with the ability to build constructive relationships, influence outcomes and engage confidently with senior leaders, risk and compliance teams and service providers.
• Relevant tertiary qualifications in business, commerce, law, finance, risk, governance or a related discipline.
• Demonstrated experience in superannuation, trustee office, risk, governance, oversight, audit or service provider management, ideally within an APRA-regulated environment.
• Sound knowledge of relevant prudential and regulatory obligations, including SPS 515, CPS 230, operational risk frameworks, member outcomes and product governance requirements.

Responsibilities

• Support the development and maintenance of evidence, analysis and reporting required for SPS 515 member outcomes assessments, including coordination of inputs from service providers and internal stakeholders.
• Analyse service provider reporting, member outcome metrics and assurance results to identify emerging trends, gaps and risks impacting member outcomes.
• Prepare reports and papers that clearly articulate outcomes impacts, issues and recommended actions for management and trustee committees.
• Undertake desktop and deep-dive reviews of material service providers to assess performance, controls and compliance with the oversight framework.
• Support CPS 230 and ORFR obligations by monitoring incidents, business continuity and disaster recovery testing, control weaknesses and remediation activities.
• Review service level reporting, member outcomes assessments, incident and audit findings, complaints and other assurance outcomes, ensuring appropriate actions are in place to improve operational performance and resilience.
• Track remediation activities and follow up management actions, escalating overdue or ineffective actions where required.
• Support product governance activities by reviewing product changes, assurance outcomes and service provider impacts against DDO, RIC and Target Market Determination (TMD) obligations.
• Contribute to governance forums and reporting by providing oversight insights, assurance outcomes and findings to support trustee decision-making.
• Review controls and processes supporting member communications and disclosures, oversee issue resolution, and contribute to reporting on communication-related incidents, trends and remediation outcomes.

Skills

Communication

Stakeholder management

Governance knowledge

Analytical skills

Risk awareness

Attention to detail

Education

Tertiary qualifications in business/governance

Job description

HUB24 Limited, an ASX-listed wealth-management platform, seeks a governance-focused professional in Melbourne to oversee Trustee-related requirements and service provider assurance. You will coordinate SPS 515 member outcomes assessments, monitor regulatory obligations and support management and trustee decision-making.

You’ll analyse provider reporting, risks and remediation actions, preparing clear papers and action plans for the Trustee Board.