Global Workplace Experience and Operations Manager

United States Digital Space LLC; City of Melbourne; Hybrid; AUD 140,000 - 200,000; Full time

Benefits offered by this job

Equity through Employee Share Option

Learning programs and coaching

Quarterly refresh days

Extended end-of-year break

Monthly wellbeing allowance

Parental leave

MacBook and home workspace budget

Social impact days (5 per year)

Medical insurance (US & UK only)

Job summary

Culture Amp is seeking a Global Workplace Experience and Operations Manager to lead our Camper Experience team and shape how our global workplaces operate. Based in Melbourne, you will drive operational excellence across facilities, safety, events, and budgets, partnering with People, Technology, Finance and Risk.

This role covers APAC, North America and EMEA, overseeing six offices including Melbourne, Sydney, San Francisco, Chicago, Berlin and London, with four days per week in the Melbourne

Qualifications

• Significant experience in workplace, facilities, real estate or related operations across multiple locations.
• Strong knowledge of workplace health and safety, compliance, risk management and emergency preparedness.
• Demonstrated people leadership with the ability to support a team across regions and time zones.
• Experience managing vendors, budgets, projects and a broad group of stakeholders.
• Service-focused approach and genuine interest in employee experience, events and connection.

Responsibilities

• Lead and develop the Camper Experience team across APAC, North America and EMEA, overseeing operations in Culture Amp’s offices.
• Oversee global facilities and real estate, including leases, office changes, maintenance and workplace standards.
• Set and improve workplace health, safety, compliance and emergency-preparedness practices.
• Shape a global events and workplace experience strategy that supports connection across hubs and remote staff.
• Manage workplace vendors, contracts and budgets; set clear expectations for service and delivery.
• Build reliable operating processes for inspections, safety reporting, service requests and reporting.
• Use workplace data to guide priorities and improvements.

Skills

Workplace operations

Health & safety

People leadership

Vendor management

Budget management

Service mindset

Job description

We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together. Join us on our mission to make a better world of work.

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit the company.com.

How you can help make a better world of work

As Global Workplace Experience and Operations Manager, you will lead our Camper Experience team and shape how our global workplaces operate. You will drive operational excellence - creating safe, well-run offices and deliver world-class employee experiences across all of our regions. You will connect workplace strategy with the daily work of facilities, real estate, health and safety, events, vendors and budgets. You will set clear ways of working across regions, while adapting to local needs. This role is based in Melbourne, with an expectation to work from the office four days each week.

As part of this team of amazing humans,

You will lead the Camper Experience team and partner with People, Technology, Finance, Risk, and Internal Communications. You will also work with senior leaders across our global hubs.

You will

• Lead and develop the Camper Experience team across our three regions - APAC, North America and EMEA, overseeing the operations in Culture Amp’s 6 offices - Melbourne, Sydney, San Francisco, Chicago, Berlin and London .
• Oversee global facilities and real estate, including leases, office changes, maintenance and workplace standards.
• Set and improve workplace health, safety, compliance and emergency-preparedness practices.
• Shape a global events and workplace experience strategy that supports connection across our hubs and remote Camper population.
• Manage workplace vendors, contracts and budgets. Set clear expectations for service and delivery.
• Build reliable operating processes for inspections, safety reporting, service requests and operational reporting.
• Use workplace information, such as space use and service data, to guide priorities and improvements.

You have

• Significant experience in workplace, facilities, real estate or related operations, across multiple locations.
• Strong knowledge of workplace health and safety, compliance, risk management and emergency preparedness.
• Demonstrated people leadership, with the ability to support a team working across regions and time zones.
• Experience managing vendors, budgets, projects and a broad group of stakeholders.
• A service-focused approach and a genuine interest in employee experience, events and connection.
• The ability and willingness to work from our Melbourne office four days each week.

You are

• Comfortable setting direction and also solving practical workplace issues as they arise.
• Skilled at balancing global standards with local needs.
• Able to manage competing priorities and make sound decisions about risk, service and cost.
• Interested in improving workplace operations through clear processes and useful data.

Experience in a global technology or scale-up business, leading an office refit or relocation, producing events, or using workplace-management data would be useful. These are differentiators, not requirements.

Perks & Benefits

At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:

• Equity through our Employee Share Option Program, so you can share in our long-term success
• Learning programs and coaching to help you thrive and grow
• Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle
• Inclusive parental leave from day one
• A MacBook and budget to set up your home workspace, enabling flexibility
• Five annual social impact days to to give back to causes that matter to you
• Medical insurance coverage for you and your family (Available for US & UK only)

Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.

Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters.

Accommodations & Data Privacy

If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policyhere or contact [e-mail].