Global Software Training Lead

RPMGlobal Holdings Limited; Brisbane; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

RPMGlobal Holdings Limited is seeking an experienced Global Training Manager to lead the development, coordination, and delivery of training for RPM’s global software customer base. The role covers online, virtual instructor-led and face-to-face learning, working with SMEs to create practical, high-quality content from complex software.

The position is permanent, full‑time, based at our Brisbane CBD headquarters, with responsibilities spanning training strategy, program governance and scalable

Qualifications

• Experience building and managing training programs for software or technical products.
• Strong focus on customer outcomes and software adoption.
• Instructional design with adult learning principles.
• Work with writers and SMEs to develop training materials.
• Translate complex software into clear learning content.
• Excellent interpersonal and stakeholder management skills.

Responsibilities

• Develop and manage RPM’s global customer training program across software products.
• Coordinate delivery of training across regions, including online and instructor-led formats.
• Create structured learning paths from onboarding to advanced capabilities.
• Update training aligned with product releases and expansions.
• Maintain facilitator guides, exercises, demonstrations and assessments.
• Oversee online training offering and learning platform.
• Collaborate with consulting, customer success, sales, marketing and support teams.
• Identify and implement new learning technologies to improve accessibility and quality.

Tools

LMS

Job description

RPMGlobal Holdings Limited is seeking an experienced Global Training Manager to lead the development, coordination, and delivery of training for RPM’s global software customer base. The role covers online, virtual instructor-led and face-to-face learning, working with SMEs to create practical, high-quality content from complex software.

The position is permanent, full‑time, based at our Brisbane CBD headquarters, with responsibilities spanning training strategy, program governance and scalable