Brisbane-Based Infrastructure & Cloud Systems Engineer

RPMGlobal; Brisbane; On-site; AUD 120,000 - 160,000; Full time

Job summary

RPMGlobal is seeking an experienced Customer Infrastructure and Systems Engineer to support its growing global client base. This role focuses on RPM's Enterprise software, providing deployment, upgrades, data management, documentation, and technical support to customers and RPM regions alike.

It also covers cloud product support and requires both client/server and cloud experience. This is a permanent, full-time position based in our Brisbane CBD office.

Qualifications

• Tertiary IT qualification or equivalent industry experience.
• Strong knowledge of Microsoft Azure services, including compute, storage, networking, security, automation and monitoring.
• Experience deploying and maintaining software within complex enterprise environments.
• Strong working knowledge of Microsoft SQL Server administration, including T-SQL and database troubleshooting.
• Experience administering Windows Server and enterprise IT infrastructure.
• DevOps experience including CI/CD, Infrastructure-as-Code (IaC) and automation tools.
• Experience deploying web services and SSL certificates using IIS.
• Proven ability to work directly with customers and build trusted relationships.
• Strong English communication, verbal and written.

Responsibilities

• Deploy, configure, upgrade, maintain and troubleshoot RPMGlobal enterprise software and support infrastructure.
• Provide advanced technical support for enterprise client/server applications and perform root-cause analysis.
• Install, configure, administer, upgrade and troubleshoot Microsoft SQL Server instances and related tasks.
• Administer Windows Server environments, apply patches and investigate security findings.
• Develop and maintain PowerShell scripts to automate deployments and admin tasks.
• Plan and support deployments, upgrades, data migrations, and environment changes with cross-team collaboration.
• Manage Salesforce cases, provide customer tech support, and contribute to runbooks and after-hours activities.

Skills

Client/server applications

Cloud experience

English communication

Education

Tertiary IT qualification

MCSE

Tools

Terraform

PowerShell

IIS

SQL Server

Azure

Rapid7

Job description

RPMGlobal is seeking an experienced Customer Infrastructure and Systems Engineer to support its growing global client base. This role focuses on RPM's Enterprise software, providing deployment, upgrades, data management, documentation, and technical support to customers and RPM regions alike.

It also covers cloud product support and requires both client/server and cloud experience. This is a permanent, full-time position based in our Brisbane CBD office.