Global People Services Lead - Cloud HR & Policy

MAF; Australia; Remote; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Globally remote role

Impactful transformation initiative

Collaborative cross-country team

Job summary

MAF International seeks a seasoned Head of People Services to lead the new People and Culture function, overseeing three sub-functions—employee lifecycle, policy management, and the PCMS—across 850 staff in 31 units and 3 offices, with internationally mobile personnel. You’ll shape the cloud system from day one, ensuring data quality and automation.

Based in a flexible location with a preference for Australia, this role requires strategic thinking, practical delivery, and cross-border

Qualifications

• Experience leading global People service-delivery teams across multiple countries.
• Proven track record in a People-services or shared-services function, including service standards, SLAs and continuous improvement.
• Hands-on PCMS ownership and data-quality management.
• Experience implementing global People policy frameworks across jurisdictions.
• Process design mindset with customer-centric focus.
• Strong knowledge of employment-law principles across jurisdictions.

Responsibilities

• Lead and develop a team of People professionals across three sub-functions, building a customer-centric, high-performance culture.
• Own PCMS requirements: service priorities, data quality and access controls, through go-live and beyond.
• Run employee lifecycle services across all units and offices: contracts, onboarding, transitions, offboarding, records.
• Coordinate the People policy lifecycle: review, publication, implementation; standardise and localise where needed.
• Champion digital self-service and automation to increase employee self-sufficiency and reduce admin.
• Turn clean data into insight; provide reporting to drive organisation-wide decisions.

Skills

Global team leadership

Shared services leadership

Cloud HR systems

PCMS ownership

Policy framework implementation

Customer-centric process design

Employment law knowledge

Values alignment

Tools

PCMS

Job description

MAF International seeks a seasoned Head of People Services to lead the new People and Culture function, overseeing three sub-functions—employee lifecycle, policy management, and the PCMS—across 850 staff in 31 units and 3 offices, with internationally mobile personnel. You’ll shape the cloud system from day one, ensuring data quality and automation.

Based in a flexible location with a preference for Australia, this role requires strategic thinking, practical delivery, and cross-border