Global Head of Integrated Communications & PR

Flight Centre Travel Group; Brisbane; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Staff discounts

Learning & development

Travel discounts

Career opportunities

Diversity & inclusion

Job summary

Flight Centre Travel Group is seeking a strategic and influential communications leader to unite Content, PR and Communications into one globally connected function. As Global Head of Integrated Communications – Corporate, you will shape the public and internal voice of our corporate travel businesses.

Reporting to the SVP Global Marketing Operations, you will lead a globally distributed team across ANZ, AMER, ASIA and EMEA, while influencing executive stakeholders and helping navigate

Qualifications

• 10+ years' experience in senior communications leadership roles
• Experience integrating or building multidisciplinary functions spanning PR, content, internal communications and crisis communications
• Strong experience developing scalable operating systems, production workflows and content pipelines
• Advanced content marketing capability, including ideation, execution and performance measurement
• Proven experience leading geographically dispersed teams and driving alignment across regions
• Exceptional stakeholder management skills, including experience influencing senior executives
• Strong crisis communications judgement and decision-making capability
• Established media relationships and practical media engagement experience
• Excellent editorial judgement across written and visual content formats
• Experience within travel, B2B, or complex multi-brand and multi-region organisations will be highly regarded
• Experience managing external agencies and strategic partners will be advantageous
• Degree in Communications, Journalism, Marketing or a related discipline preferred, or equivalent professional experience

Responsibilities

• Lead a globally dispersed team of professionals across Content, PR and Communications
• Develop and implement a unified global communications strategy across content, media relations, customer communications and internal communications
• Design scalable production systems and workflows that improve output, consistency and efficiency across the function
• Direct and optimise the performance of two brand-aligned content hubs
• Own and lead global PR strategy, media engagement and executive visibility initiatives
• Act as the accountable communications lead during reputational or operational incidents and crisis situations
• Oversee change communications, employee communications and customer-facing communications programs
• Establish and track performance metrics and business impact across content, PR and communications activities
• Integrate teams, processes and operating models into a cohesive global function
• Build strong partnerships with executive leaders, regional stakeholders, Brand and Creative teams, and external agency partners
• Influence communication strategy and provide trusted counsel on communications risk and opportunities

Job description

Flight Centre Travel Group is seeking a strategic and influential communications leader to unite Content, PR and Communications into one globally connected function. As Global Head of Integrated Communications – Corporate, you will shape the public and internal voice of our corporate travel businesses.

Reporting to the SVP Global Marketing Operations, you will lead a globally distributed team across ANZ, AMER, ASIA and EMEA, while influencing executive stakeholders and helping navigate