Communications & Marketing Manager (Supply) - South Bank, QLD

Marketing; Brisbane; On-site; AUD 120,000 - 180,000; Full time

Job summary

Flight Centre Travel Group in Queensland is seeking a strategic Communications & Marketing Manager for the Supply division to lead global internal communications, craft engaging narratives and align messaging with business priorities.

You will partner with the Supply CEO and Executive Team to inform and connect a worldwide readership, drive employee engagement, and deliver content for newsletters, town halls, events and leadership forums.

Qualifications

• 4+ years' experience in internal or corporate communications.
• Experience partnering with senior leaders and executives.
• Strong writing, editing and storytelling across channels.
• Experience creating employee communications (newsletters, town halls, leadership messaging).
• Proficiency with Microsoft Office and digital tools.
• Degree in Communications, Journalism, PR, Marketing or equivalent.
• Experience in a global business or across multiple time zones.

Responsibilities

• Lead the global Supply communications rhythm, including CEO newsletters, town halls, events and regular communication forums.
• Create clear, engaging and audience-focused content that explains priorities and updates.
• Partner with the Supply CEO, Executive Team and stakeholders to deliver timely communications.
• Support messaging of Group initiatives within Supply to align with organisational priorities.
• Collaborate with Partnerships to develop supplier communications and plans.
• Support employee engagement and listening initiatives.
• Monitor communication metrics and provide improvement recommendations.
• Develop creative marketing content that brings Supply priorities to life.
• Prepare materials for events, leadership forums, meetings and presentations.
• Build relationships with internal customers and cross-functional teams globally.
• Manage multiple communication projects with quality and attention to detail.

Skills

Internal comms

Stakeholder management

Content writing

Storytelling

Leadership comms

Event comms

Cross-functional collab

Audience engagement

Editing

Education

Degree in Communications / PR / Journalism

Tools

Microsoft Office

Microsoft Teams

Video editing

Job description

Communications & Marketing Manager (Supply) - South Bank, QLD

Job no: 533272
Brand: Marketing
Work type: Full time
Location: Queensland
Categories: Marketing and Communication

About the Opportunity

Are you a strategic storyteller who thrives on connecting people, driving engagement and bringing business priorities to life?

As the Supply Communications & Marketing Manager, you'll play a pivotal role in shaping how our global Supply community stays informed, engaged and connected.

Working closely with senior leaders, including the Supply CEO and Executive Team, you'll create meaningful communications and marketing initiatives that strengthen culture, support business objectives and showcase the Supply offering across internal and external audiences.

This is a fantastic opportunity to influence employee engagement on a global scale while partnering with a broad network of stakeholders across Flight Centre Travel Group.

What you will do:

• Lead the global Supply communications rhythm, including CEO newsletters, town halls, events and regular communication forums
• Create clear, engaging and audience-focused content that helps employees understand key priorities, business updates and strategic initiatives
• Partner with the Supply CEO, Executive Team and stakeholders to develop and deliver timely, accurate and impactful communications
• Support communication of Group initiatives within Supply, ensuring messaging aligns with broader organisational priorities
• Collaborate with the Partnerships team to develop supplier communications, key messages and communication plans
• Support employee engagement and listening initiatives, including Great Place to Work programs and follow-up communication activities
• Monitor communication and engagement metrics and provide recommendations for continuous improvement
• Develop creative marketing and communication content that brings Supply priorities, people initiatives and supplier activity to life
• Prepare communication materials for events, leadership forums, meetings and presentations
• Build strong relationships with internal customers, brand stakeholders and cross-functional teams globally
• Manage multiple communication projects simultaneously while maintaining quality and attention to detail

What you will need:

• 4+ years' experience in internal communications, corporate communications, stakeholder communications or a related discipline
• Demonstrated experience partnering with senior leaders and executive stakeholders
• Strong writing, editing and storytelling skills across a variety of communication channels and audiences
• Experience creating employee communications including newsletters, town hall content, event communications and leadership messaging
• Proven ability to translate business priorities into clear, engaging communications
• Experience supporting events, meetings and leadership forums through communication planning and content development
• Strong stakeholder management and relationship-building capabilities
• High attention to detail with the ability to manage sensitive information confidentially
• Experience developing audience-led communications and marketing content
• Proficiency in Microsoft Office, Microsoft Teams and digital communication tools
• Design skills and video editing experience
• Degree in Communications, Journalism, Public Relations, Media Studies, Marketing, Business or equivalent experience/qualification
• Experience working within a global business or across multiple time zones will be highly regarded

What you will enjoy:

Culture: you will be employed by an inclusive company that offers a team culture like no other -Flight Centre is proud to be a certifiedGreat Place To Work® Australia New Zealand Pty Ltd

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Development:Individualised Learning & Development pathway options

Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

Exclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia’s leading retailers,health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts:Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within

Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym and EOT facilities

Mental Health:Support and Employee Assistance Program for staff and family

Social: Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our most popular events on the calendar - the Global Gathering (Bangkok '26, Sydney '27) and EOFY Celebration

Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability:The protection of our environment is essential to the future of tourism so as a leading travel group, we have made efforts to create positive outcomes for destinations, communities, and wildlife too

Please Note: applications can only be considered by candidates who are based in Australia and have the right to work without restriction or requiring visa sponsorship.