Global Account Sales & Operations Specialist

Crown; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discounts at 400+ retailers nationwide

Health & wellbeing platform access

Corporate private health insurance

Inclusive working environment

Employee assistance program

Job summary

Crown is seeking a Global Account Sales Support and Operations professional to deliver exceptional customer outcomes by coordinating cross-functional activities and monitoring order fulfillment in a fast-paced environment.

The role emphasizes prioritising deadlines, maintaining data integrity across AS400 and related systems, and ensuring invoicing opportunities are captured for optimal commercial outcomes.

Qualifications

• High level organisational skills and attention to detail.
• Professional demeanour suitable for a fast-paced, high-volume environment.

Responsibilities

• Maximise invoicing opportunities while complying with Crown's policies.
• Maintain AS400, Lead Order Database, and Order Coordinator spreadsheet accurately at all times.
• Coordinate efficient invoice submission through supplier portals to meet payment terms.
• Partner with Branch Teams to drive coordinated invoicing across National & International accounts.
• Identify and monitor invoicing risks and communicate root causes to Management.
• Adhere to procedures for invoicing of capital equipment (trade-ins, cheques, LOD).
• Provide accurate and timely answers to stakeholder enquiries.

Skills

Organisational skills

Professional demeanour

Tools

AS400

Lead Order Database

Order Coordinator spreadsheet

Job description

Crown is seeking a Global Account Sales Support and Operations professional to deliver exceptional customer outcomes by coordinating cross-functional activities and monitoring order fulfillment in a fast-paced environment.

The role emphasizes prioritising deadlines, maintaining data integrity across AS400 and related systems, and ensuring invoicing opportunities are captured for optimal commercial outcomes.