Glassons l South Wharf l Store Manager

Glassons; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discount

Leadership development

Counselling sessions

Job summary

Glassons is seeking a confident Store Manager in Melbourne to lead a high-energy team and deliver exceptional customer experiences. You will own your store’s overall performance, shape team culture, and drive sales with a data-informed approach.

You’ll work with the leadership team to coach staff, recruit and develop future leaders, and balance people leadership with commercial performance in a fast-paced fashion retail environment.

Qualifications

• Leadership experience in a fast-paced retail environment.
• Strong people development and coaching capability.
• Excellent communication and organisational skills.

Responsibilities

• Lead store team on the floor to deliver high-energy customer experience.
• Coach and develop team to build confidence and performance.
• Drive sales and identify opportunities to improve store results.

Skills

Leadership

People development

Sales drive

Communication

Organisational skills

Tools

Power BI

RFID

Job description

Job Type: Full Time (38 hours Tuesday-Saturday)

At Glassons, this isn’t just about managing a store it’s about leading people, driving performance and creating an environment where both teams and customers thrive.

We’re looking for a confident, high-energy Store Manager who loves fashion retail, enjoys developing people and knows how to bring out the best in a team.

This is a role for someone who leads from the front, thinks commercially and enjoys the fast pace of retail. Someone who can create strong team culture, drive results and build future leaders while delivering an incredible customer experience.

About Glassons

Glassons is one of Australasia’s leading fashion retailers, known for delivering trend driven fashion in a fast moving and energetic environment.

We’re passionate about developing talent, growing careers and creating stores that customers genuinely love to shop in. Our teams are supportive, ambitious and constantly evolving and we back people who are motivated to grow with us.

About the Role

As Store Manager, you’ll take ownership of your store’s overall performance, team culture, and customer experience.

You’ll work closely with your leadership team to drive sales, support and develop your people and create a positive, high performing store environment. From coaching your team on the floor to using data and insights to identify opportunities, no two days will look the same.

This role is perfect for someone who enjoys balancing people leadership with the commercial side of retail and wants to continue building a long term career in leadership.

What You’ll Be Responsible For

Leading from the floor and creating a high-energy customer experience

Coaching and developing your team to build confidence, capability and performance

Driving sales and identifying opportunities to improve store results

Building a strong and positive team culture

Supporting recruitment, Inductions and development of future leaders

Using tools like Power BI and RFID to understand performance, stock flow and opportunities

Managing day to day store operations including rostering, stock accuracy, and operational standards

Maintaining strong visual merchandising and brand presentation

Making confident decisions and supporting your team through a fast-paced retail environment

What We’re Looking For

Leadership experience in a fast-paced retail environment

A strong passion for people leadership and team development

Confidence driving sales and performance outcomes

A positive, hands on leadership style with strong communication skills

Strong organisational skills and the ability to prioritise in a busy environment

Confidence working with retail systems, reporting and performance data

Someone who thrives in a high energy, customer-focused environment

Flexible availability across weekends and peak trading periods

Full Australian working rights

What We Offer

Competitive salary + bonus opportunities

40% staff discount to keep you close to the latest trends

Ongoing leadership development and real progression opportunities

Exposure to evolving retail technology including Power BI and RFID

Access to self-development tools, psychometric profiling and leadership training

Two free confidential counselling sessions annually through our EAP program

A supportive, high-energy culture where growth and performance are recognised

Opportunities to explore future retail leadership, head office pathways and internships

At Glassons, we’re not just looking for managers, we’re looking for leaders who are passionate about people, performance and building careers.