Geospatial Platform Specialist — GIS Support (9‑day Fortnight)

City of Gold Coast; Gold Coast City; Hybrid; AUD 102,000 - 108,000; Full time

Benefits offered by this job

9-day fortnight

Hybrid/work from home options

Professional development courses

Fitness Passport access

Counselling services

Job summary

City of Gold Coast is seeking an Application Support Officer to govern and enable its enterprise geospatial platform, working across ArcGIS Enterprise and ArcGIS Online. You will help ensure users access the right capabilities, with governance and ongoing improvements.

You will collaborate with Spatial Services Technology, Performance and Analytics and business areas to promote adoption, support platform governance and evaluate new features that add value to the organisation.

Qualifications

• Relevant qualification in information technology, geographic information systems, geospatial science or a related discipline, or demonstrated equivalent knowledge and relevant professional experience.
• Practical experience administering, governing or enabling an enterprise geospatial platform, preferably ArcGIS Enterprise or ArcGIS Online.
• Experience applying platform governance controls (identity, access, roles, privileges, groups, sharing, licensing, publishing, content lifecycle management).
• Ability to investigate unfamiliar technologies, assess value/risks, and translate findings into recommendations.
• Experience coordinating capability evaluations, pilots, workshops or proofs of concept with technical and business stakeholders.

Responsibilities

• Administer and govern the ArcGIS Portal and ArcGIS Online platforms, including roles, privileges, groups and sharing models.
• Support platform governance, standards, publishing controls and content lifecycle management.
• Develop procedures, guidance, standards and reusable implementation patterns.
• Prepare training material and communications for technical and non-technical audiences.
• Monitor platform usage and identify opportunities for improvement.
• Coordinate capability evaluations, pilots and proofs of concept.

Skills

ArcGIS Enterprise

ArcGIS Online

Platform governance

GIS administration

Technical communication

Education

Relevant IT/geospatial qualification

Tools

ArcGIS Portal

GIS workflows

Job description

City of Gold Coast is seeking an Application Support Officer to govern and enable its enterprise geospatial platform, working across ArcGIS Enterprise and ArcGIS Online. You will help ensure users access the right capabilities, with governance and ongoing improvements.

You will collaborate with Spatial Services Technology, Performance and Analytics and business areas to promote adoption, support platform governance and evaluate new features that add value to the organisation.