General Services Officer - Lansdowne Gardens on Wycombe

Opal Healthcare; Sydney; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Penalty rates on weekends & public hol

12% superannuation

Referral bonus $5,000

Job summary

Opal HealthCare is seeking a General Services Officer for Lansdowne Gardens on Wycombe in Neutral Bay. You will support daily operations across cleaning, laundry and hospitality, delivering friendly, high-quality service to residents in a hands-on role.

Your attention to detail and teamwork will create a welcoming environment for our community. This position offers weekend/public holiday penalty rates, 12% superannuation, and opportunities for career development through the Opal HealthCare

Qualifications

• Experience in hospitality, cleaning or customer service is beneficial but not required.
• Able to communicate clearly with residents and team members.
• Willing to learn across hospitality, cleaning and laundry tasks.

Responsibilities

• Food service: serve meals and accommodate resident preferences.
• Housekeeping: keep rooms and areas clean, safe and welcoming.
• Laundry: manage residents' personal laundry with care.
• Collaborate with the team to ensure a positive resident experience.
• Follow safety, sanitation and infection control protocols.

Skills

Customer service

Teamwork

Communication

Attention to detail

Job description

General Services Officer - Lansdowne Gardens on Wycombe

\"At Opal HealthCare, we know that companies don’t succeed, people do.\" Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 149 Care Communities and over 23,000 team members nationwide.

About the Role:

Join our team at Lansdowne Gardens on Wycombe!

And play an important role in creating a clean, comfortable and welcoming environment for our residents. As a General Services Officer, you’ll support the day-to-day operations of the care community across areas such as cleaning, laundry and hospitality services. This is a hands‑on role where your attention to detail, teamwork and friendly approach can make a genuine difference to residents every day.

What's on Offer:

• Location: Lansdowne Gardens on Wycombe Care Community, Neutral Bay

Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuationWhy Choose Opal?Varied & meaningful work— No two days are the same; support our community in three essential areasCareer development — Access our Opal HealthCare Academy to grow your skills

Supportive team— Join a values-led environment where you are valuedPaid parental leave — Industry-leading policy

$5,000 referral bonusesfor bringing a friend onboardSector-leading systems— The tools to help you succeed

What You’ll Do:

• Food Service: Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.
• Housekeeping: Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.
• Laundry: Provide a essential service by managing residents' personal laundry with respect and care.
• Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.
• Follow strict safety, sanitary, and infection control protocols in all tasks.

What You’ll Need:

• A passion for helping people and making a difference in your community.
• A flexible, can-do attitude and willingness to learn across different areas of hospitality.
• Good communication skills and a friendly, professional manner.
• Reliability and a strong work ethic.

Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!

Willingness to complete:

• Pre-employment medical
• NDIS Worker Screening Check

Serve with Heart

If you are looking for a hands‑on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.