General Services Officer - Epping Grand Care Community

Dayforce; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Penalty rates on weekends

12% superannuation

Paid parental leave

Referral bonuses

Job summary

Opal HealthCare is seeking a General Services Officer to join the Epping Grand Care Community in Sydney. In this hands-on role you will rotate between food service, housekeeping and laundry, delivering attentive and respectful care to residents.

You’ll work as part of a warm hospitality team across dining areas and resident spaces, following strict safety and infection control protocols. Permanent full-time or part-time arrangements are available, with weekend and public holiday penalty rates

Qualifications

• Experience in hospitality, cleaning, or customer service is beneficial, but not essential – training provided.
• Ability to work across food service, housekeeping, and laundry as part of a diverse team.
• Willingness to complete pre-employment checks and screening.

Responsibilities

• Food Service: deliver dining room service and accommodate resident preferences.
• Housekeeping: keep resident rooms and common areas clean and welcoming.
• Laundry: manage residents' personal laundry with care and respect.
• Collaborate with the team to provide a smooth, positive resident experience.
• Follow safety, infection control, and sanitation protocols in all tasks.

Skills

Hospitality

Customer service

Communication

Reliability

Job description

General Services Officer - Epping Grand Care Community

Epping NSW 2121, Australia

Posted Thursday 19 March 2026 at 1:00 pm

"At Opal HealthCare, we know that companies don’t succeed, people do."

Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 145 Care Communities and over 23,000 team members nationwide.

About the Role:

We're looking for a versatile and caringGeneral Services Officer to join our hospitality team at Epping Grand Care Community.In this diverse role, you will rotate between food service, cleaning, and laundry, making a tangible difference every day.

What's on Offer:

• Location: Epping Grand Care Community, Epping
• Employment Type: Permanent full-time or part-time roles available
• Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation & paid parental leave

Why Choose Opal?

• Varied & meaningful work— No two days are the same; support our community in three essential areas
• Career development— Access our Opal HealthCare Academy to grow your skills
• Supportive team— Join a values-led environment where you are valued
• Paid parental leave— Industry-leading policy
• $5,000 referral bonusesfor bringing a friend onboard
• Sector-leading systems— The tools to help you succeed

What You’ll Do:

• Food Service: Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.
• Housekeeping: Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.
• Laundry: Provide a essential service by managing residents' personal laundry with respect and care.
• Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.
• Follow strict safety, sanitary, and infection control protocols in all tasks.

What You’ll Need:

• A passion for helping people and making a difference in your community.
• A flexible, can-do attitude and willingness to learn across different areas of hospitality.
• Good communication skills and a friendly, professional manner.
• Reliability and a strong work ethic.
• Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!
• Willingness to complete:

• Pre-employment medical
• NDIS Worker Screening Check

Serve with Heart

If you are looking for a hands-on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.