General Services Officer

Dayforce; Bathurst; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Penalty rates on weekends

12% superannuation

Paid parental leave

Referral bonus

Job summary

Opal HealthCare Bathurst Riverview Care Community is seeking a General Services Officer to join our hospitality team. The role rotates between food service, housekeeping and laundry to deliver compassionate, high‑quality care in a busy residential setting.

You’ll work in a supportive, values‑driven environment with opportunities for learning through the Opal HealthCare Academy, plus penalties for weekends/public holidays, 12% superannuation and paid parental leave.

Qualifications

• Experience or interest in hospitality, cleaning, or customer service.
• Ability to work across food service, cleaning and laundry.
• Willingness to learn across different areas of hospitality.

Responsibilities

• Deliver dining room service and attend to resident preferences.
• Keep resident rooms and communal areas clean and welcoming.
• Manage residents’ personal laundry with care and respect.
• Collaborate with the team to ensure a smooth resident experience.
• Follow safety, sanitation and infection control protocols.

Skills

Hospitality

Customer service

Flexibility

Communication

Job description

Bathurst Riverview Care Community, 93 Stanley Street, Bathurst, New South Wales, Australia

Posted Thursday 1 August 2024 at 2:00 pm

At Opal HealthCare, we know that companies don’t succeed, people do.

Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 142 Care Communities and over 20,000 team members nationwide.

About the Role:

We’re looking for a versatile and caring General Services Officer to join our hospitality team at Bathurst Riverview Care Community. In this diverse role, you will rotate between food service, cleaning, and laundry, making a tangible difference every day.

What’s on Offer:

• Employment Type: Permanent full-time, part-time or casual roles available
• Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation & paid parental leave

Why Choose Opal?

• Varied & meaningful work— No two days are the same; support our community in three essential areas
• Career development— Access our Opal HealthCare Academy to grow your skills
• Supportive team— Join a values-led environment where you are valued
• Paid parental leave— Industry-leading policy
• $5,000 referral bonuses for bringing a friend onboard
• Sector-leading systems— The tools to help you succeed

What You’ll Do:

• Food Service: Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.
• Housekeeping: Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.
• Laundry: Provide a essential service by managing residents’ personal laundry with respect and care.
• Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.
• Follow strict safety, sanitary, and infection control protocols in all tasks.

What You’ll Need:

• A passion for helping people and making a difference in your community.
• A flexible, can‑do attitude and willingness to learn across different areas of hospitality.
• Good communication skills and a friendly, professional manner.
• Reliability and a strong work ethic.
• Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!
• Willingness to complete:
  • Pre-employment medical
  • NDIS Worker Screening Check

Serve with Heart

If you are looking for a hands-on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.

Bathurst Riverview Care Community, 93 Stanley Street, Bathurst, New South Wales, Australia