General Service Officer

Opal Healthcare; Australia; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Penalty rates for weekends and public

12% superannuation & paid parental

Paid parental leave

Referral bonus $5,000

Opal HealthCare Academy

Sector-leading systems

Job summary

Opal HealthCare is seeking a versatile General Services Officer to join the Croydon Grove Care Community. You will rotate between food service, housekeeping and laundry, contributing to a caring, community-focused environment.

This permanent role supports residents with dignity and respect, and you will be part of a values-led team. We offer flexible permanent options (full-time, part-time or casual) with opportunities for career development and a supportive workplace culture.

Qualifications

• A passion for helping people and making a difference in your community.
• Flexible, can-do attitude with willingness to learn across hospitality areas.
• Good communication skills and a friendly, professional manner.
• Reliability and a strong work ethic.
• Training will be provided for the right person.

Responsibilities

• Food Service: deliver great dining room service and accommodate resident preferences.
• Housekeeping: keep rooms and areas clean, safe and welcoming with attention to detail.
• Laundry: manage residents' personal laundry with care and respect.
• Collaborate with the team to ensure a seamless resident experience.
• Follow safety, sanitation and infection control protocols.

Skills

Customer service

Communication skills

Teamwork

Reliability

Flexibility

Job description

"At Opal HealthCare, we know that companies don’t succeed, people do." Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 149 Care Communities and over 20,000 team members nationwide.

About the Role

We're looking for a versatile and caring General Services Officer to join our hospitality team at Croydon Grove Care Community. In this diverse role, you will rotate between food service, cleaning, and laundry, making a tangible difference every day.

What's on Offer

Location: Croydon Grove Care Community, Croydon

Employment Type: Permanent full-time, part-time or casual roles available

Additional Benefits

• Penalty rates for weekends and public holidays
• 12% superannuation & paid parental leave

Why Choose Opal

• Varied & meaningful work — No two days are the same; support our community in three essential areas
• Career development — Access our Opal HealthCare Academy to grow your skills
• Supportive team — Join a values-led environment where you are valued
• Paid parental leave — Industry-leading policy
• $5,000 referral bonuses for bringing a friend onboard
• Sector-leading systems — The tools to help you succeed

What You'll Do

• Food Service: Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.
• Housekeeping: Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.
• Laundry: Provide a essential service by managing residents' personal laundry with respect and care.
• Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.
• Follow strict safety, sanitary, and infection control protocols in all tasks.

What You'll Need

• A passion for helping people and making a difference in your community.
• A flexible, can-do attitude and willingness to learn across different areas of hospitality.
• Good communication skills and a friendly, professional manner.
• Reliability and a strong work ethic.
• Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!
• Willingness to complete:Pre-employment medicalPolice checkNDIS Worker Screening CheckServe with Heart