Field Service Supervisor, Perth Branch

HOERBIGER Automatisierungstechnik Holding GmbH; Perth; On-site; AUD 120,000 - 150,000; Full time

Job summary

HOERBIGER Automatisierungstechnik Holding GmbH in Perth, Australia, invites an experienced field service leader to manage and coordinate maintenance, installation and commissioning of compressors, gas engines and related rotating equipment.

You will lead tradespeople, promote safe practices and ensure quality standards, while building strong customer relationships and driving service growth across Australian sites.

Qualifications

• Recognized trade qualification in fitting and machining or mechanical trades.
• Hands-on experience with industrial compressors or gas engines.
• Supervisory or team-lead experience in field service.
• Ability to travel domestically and work at remote sites.

Responsibilities

• Lead and support qualified tradespeople and service technicians across jobs, sites or shifts.
• Plan and coordinate maintenance, overhaul, installation and commissioning work for compressors, gas engines, rotating machinery and associated equipment.
• Promote safe working practices and ensure activities meet company, customer, environmental, quality and ISO requirements.
• Diagnose equipment issues, guide fault-finding activities and support practical problem solving in the field.
• Maintain accurate and timely service records, technical data and reports on work completed.
• Coordinate multiple service jobs and priorities while managing resources, schedules, deadlines and customer expectations.
• Collaborate with Sales, Service and Engineering teams to deliver responsive and commercially sound solutions.
• Build trusted customer relationships, identify service opportunities and support the retention and growth of existing business.
• Coach and develop team capability through on-the-job guidance and internal or external training.
• Keep current with relevant products, technologies, Australian standards and industry requirements.

Skills

Trade qualification

Hands-on experience

Supervisory experience

Industrial equipment

Planning & coordination

Fault-finding

Communication

Customer-focused

Travel flexibility

Australian driving license

Education

Trade qualification in Fitting & Machining

Job description

Lead and coordinate HOERBIGER’s field service activities, ensuring safe, efficient and high-quality maintenance, repair, installation and commissioning of industrial compressors, gas engines and associated rotating equipment. You will build field capability, strengthen customer relationships and help deliver reliable service outcomes that support the continued growth of the Australian business.

How you will make a difference

• Work location is Perth
• Lead and support qualified tradespeople and service technicians across jobs, sites or shifts.
• Plan and coordinate maintenance, overhaul, installation and commissioning work for compressors, gas engines, rotating machinery and associated equipment.
• Promote safe working practices and ensure activities meet company, customer, environmental, quality and ISO requirements.
• Diagnose equipment issues, guide fault-finding activities and support practical problem solving in the field.
• Maintain accurate and timely service records, technical data and reports on work completed.
• Coordinate multiple service jobs and priorities while managing resources, schedules, deadlines and customer expectations.
• Collaborate with Sales, Service and Engineering teams to deliver responsive and commercially sound solutions.
• Build trusted customer relationships, identify service opportunities and support the retention and growth of existing business.
• Coach and develop team capability through on-the-job guidance and internal or external training.
• Keep current with relevant products, technologies, Australian standards and industry requirements.

What you should be good at

• A recognized trade qualification in Fitting and Machining, Mechanical Engineering Trades or an equivalent discipline.
• Hands-on experience with industrial compressors, gas engines or associated rotating equipment, ideally within the Oil & Gas, Energy or Industrial sectors.
• Supervisory or team-lead experience in field service, maintenance or equipment overhaul environments.
• Experience with Ariel compressors and Waukesha gas engines will be highly regarded.
• Strong planning and coordination capability, with the ability to manage several jobs and priorities concurrently.
• Sound fault-finding, analytical and practical problem-solving skills.
• Clear communication and stakeholder-management skills across technicians, customers and cross-functional teams.
• A proactive, customer-focused approach and a strong commitment to quality and safe working practices.
• Flexibility to travel domestically, including occasional work at remote customer facilities.
• A valid Australian driving license, MUST have right to work in Australia

What you can look forward to

• Growth and influence: A role with scope to shape local field service capability and support the continued growth of the Australian business.
• Learning and development: Access to development opportunities, including potential OEM and international training.
• Technical variety: Work across compressors, gas engines and associated rotating equipment in diverse customer environments.
• Global collaboration: Work with colleagues and technical communities across functions and countries.
• A voice that matters: Regular employee engagement and opportunities to give and receive feedback.
• Stability with ambition: Join a long-established company with a forward-looking approach to technology and industry needs.
• Recognition and benefits: Competitive remuneration and applicable local benefits.
• Others Full time position, reporting to Brisbane Branch Manager

Who we are

Join our global team of over 7,500 colleagues and make a difference every day. Contribute to innovative solutions that save lives, reduce emissions, and drive progress in key industries like energy, automotive, and safety technology, as well as growth markets such as semiconductor, automation, photonics, aerospace and medical. Guided by our core values - Pioneering Spirit, Courage, Fairness, and Closeness - we are ENABLING CHANGE. FOR A BETTER TOMORROW. With opportunities to grow, learn, and collaborate across 40 countries and 150 locations, you’ll be part of a culture that values your ideas and your impact. #YouMakeADifference