General Manager, Oz Lotteries

Jumbo Interactive Ltd; Brisbane; On-site; AUD 250,000 - 350,000; Full time

Job summary

Jumbo Interactive Ltd, through Oz Lotteries, is seeking an operations-led General Manager to steer day-to-day performance and commercial outcomes for the Oz Lotteries unit. This role reports to the Group Chief Operating Officer and demands accountable leadership, clear priorities, and disciplined execution as the business grows.

You will align Group direction with the Oz Lotteries strategy, oversee Customer Operations, Risk & Compliance, and Marketing, and ensure regulatory, contractual and

Responsibilities

• Lead the Oz Lotteries business unit, taking accountability for operational performance and commercial outcomes within its delegated control.
• Contribute to planning, budgets and forecasts with Finance and the Group functions that own the underlying drivers.

Job description

Oz Lotteries gives everyday Australians more chances to dream and win. We are one of Australia’s longest-running online lottery retailers, proudly Australian-owned and operating since 2005. As part of ASX-listed Jumbo Interactive Group, we serve a loyal player base through trusted access to commercial lotteries including Powerball and Oz Lotto, alongside charity lotteries.

We partner with thousands of good causes worldwide and have helped raise over $290 million in FY26 alone.

We are looking for an operations-led General Manager with sound commercial judgement to lead the Oz Lotteries business unit. This is an established digital consumer business with a clear operating model: the opportunity is to bring order, disciplined execution and accountable leadership as the business continues to grow and evolve.

The opportunity

Reporting to the Group Chief Operating Officer, you will lead the day-to-day operation of Oz Lotteries and take accountability for operational performance and commercial outcomes within the business unit’s delegated control. You will translate Group direction into clear priorities, guide the leaders of Customer Operations, Operational Risk, Compliance & Assurance, and Marketing, and make sure the business works within its regulatory, contractual and Group obligations.

You will bring together service quality, capacity, customer value, cost discipline and sound controls. Where outcomes depend on Group functions, you will explain Oz Lotteries’ needs, deliver its agreed contribution, monitor the business impact and elevate gaps to the people who own those decisions.

What you will do

Lead the Oz Lotteries business unit, taking accountability for operational performance and commercial outcomes within its delegated control. Contribute to planning, budgets and forecasts with Finance and the Group functions that own the underlying drivers.