General Manager (Nursing Agency)

ARA Group; Toowoomba Regional; On-site; AUD 100,000 - 150,000; Full time

Benefits offered by this job

Competitive salary package

Relocation assistance

Professional development opportunities

Job summary

A healthcare services organization based in Toowoomba is seeking a highly experienced Senior Manager or General Manager to oversee daily operations. The ideal candidate will possess a clinical background and at least 8–10 years of senior leadership experience. This role involves operational management, compliance with healthcare regulations, and driving business growth. The position offers competitive salary and relocation assistance.

Qualifications

• Minimum 8–10 years of experience with senior leadership.
• Strong knowledge of Australian healthcare regulations.
• Proven operations and service delivery management.

Responsibilities

• Provide leadership across nursing agency operations.
• Ensure compliance with healthcare regulations.
• Monitor financial performance and manage budgets.

Skills

Operational leadership

Financial management

Stakeholder engagement

Workforce planning

Continuous improvement

Education

8–10 years of experience in healthcare or nursing

Experience in regional or rural healthcare setting

Job description

We are seeking a highly experienced and operationally focused Senior Manager or General Manager to lead the day‑to‑day operations of our nursing agency based in Toowoomba, QLD 4350. This role is ideal for a <>hands‑on leader with a clinical background and 8–10 years of industry experience who thrives in fast‑paced environments and is passionate about delivering high‑quality healthcare services through strong operational execution.

Key Responsibilities

• Provide direct operational leadership across all aspects of the nursing agency, ensuring efficient service delivery and workforce management.
• Lead and manage daily clinical and administrative operations, ensuring compliance with healthcare regulations and accreditation standards.
• Manage and optimise staffing, workforce planning and talent acquisition to meet client needs.
• Develop and maintain strong relationships with healthcare providers, hospitals, aged care facilities and key stakeholders.
• Drive business growth through client engagement, service expansion and operational efficiencies.
• Ensure high standards of patient care, staff performance and customer satisfaction.
• Monitor financial performance, budgeting and cost management to achieve sustainability and profitability.
• Lead, mentor and develop a high‑performing team, fostering a culture of excellence, accountability and continuous improvement.
• Implement quality assurance and risk management strategies to maintain a safe and effective service.

Key Selection Criteria

• Minimum 8–10 years of experience in the healthcare or nursing agency industry, with senior leadership experience.
• Strong knowledge of regulatory and compliance requirements in the Australian healthcare sector.
• Proven ability to manage operations, workforce planning and service delivery in a fast‑paced environment.
• Demonstrated experience in financial management, budgeting and business growth strategies.
• Excellent stakeholder engagement, communication and leadership skills.
• Ability to drive continuous improvement, innovation, and strategic initiatives.
• Experience working in a regional or rural healthcare setting (highly desirable).

What We Offer

• A leadership opportunity within a well‑established nursing agency.
• Competitive salary package and benefits.
• Relocation Assistance.
• Supportive team environment with professional development opportunities.
• The chance to make a meaningful impact in regional healthcare services.

Direct applicants only – No recruitment agencies please, no visa sponsorship.

Seniority Level: Director

Employment Type: Full‑time

Job Function: General Business, Management, and Health Care Provider

Industries: Nursing Homes and Residential Care Facilities, Hospitals and Health Care, and Public Health