General Manager, NSW

Contour Education; Sydney; On-site; AUD 230,000 - 250,000; Full time

Benefits offered by this job

Extra leave

EAP access

Lifestyle perks

Job summary

Contour Education in Sydney is seeking a General Manager, NSW to launch and grow Contour campuses in New South Wales. You will own enrolments, revenue, campus quality, and local sales and campus teams, reporting to the VP of Sales and collaborating with the national campus operations team.

You will lead Campus Leaders, build school and community partnerships, and be the face of Contour in NSW as the state expands with more campuses.

Qualifications

• Experience leading a multi-site team or region.
• Proven record of owning a sales/enrolment target and hitting it.
• Experience building and leading a sales team that hits its numbers.
• Experience opening, launching or growing sites or markets from a small base.
• Experience managing a budget or state P&L.
• Based in Sydney with full working rights in Australia.
• Willing to work weekends/evenings/public holidays.

Responsibilities

• Own the NSW plan and report enrolments, campuses and team weekly.
• Turn central Marketing demand into enrolments through local schools and communities; carry the close with a small team.
• Lead, coach and hire Campus Leaders; ensure campuses run to Contour standards.
• Build relationships with schools, advisers and community groups; run workshops and parent evenings.
• Hire and lead a local sales team and operations layer ahead of openings and budget.

Skills

Multi-site leadership

Sales target achievement

Sales team building

Budget / P&L management

Roster & safety standards

Education/tutoring sector experience

Executive presentation to parents/sch.

Job description

Lead Contour in a new state, and grow with it.

We open our first NSW campuses in Sydney in January 2027, with more to follow. Sydney families know tutoring well, and many already use an established HSC provider. Your job is to launch our campuses to the standard families expect from day one, give them a clear reason to choose Contour, and build the team that takes NSW from two campuses to many.

As our General Manager, NSW, you’ll own how the state performs: enrolments and revenue, campus quality, and the local sales and campus teams. You'll lead our Campus Leaders, build school and community partnerships, and be the face of Contour in the state. You'll report to our VP of Sales and work closely with our national campus operations team. This role is built to grow: as the state grows, so do your team, your budget and your scope.

Who We Are

Contour was founded in 2020 by students who saw that the quality of your education was basically a lottery. Teachers stretched thin by the system, learning materials that varied from school to school, and support that stopped the moment you left the classroom.

We began with 5 students in a room. Today 15,000+ students have trusted Contour as their academic partners, and we've grown to 500+ team members across 10 campuses in Australia. In 2025 we ranked #8 on the AFR Fast 100 of fastest-growing companies.

We've produced hundreds of 99+ ATARs, tutored the world-record UCAT scorer, and placed 850+ students into medical and dental schools across Australia.

Contour is made up of three brands:

• Contour Education → academic performance in high school
• Contour MedPrep → entry into medical and dental schools
• Contour TestPrep → entry into selective and scholarship schools

Contour is built by students, for students.

What You Will Do

You’ll carry NSW’s numbers personally, lead the state, from first enquiry to a full, well‑run campus.

• Lead the state: Own the state plan, report weekly on enrolments, campuses and team, and be the person accountable for results.
• Own market entry: Turn central Marketing’s demand into enrolments through local catchments, schools, community relationships and campuses. Carry the close yourself while the team is small.
• Lead the campus team: Lead, coach and hire Campus Leaders, and make sure every campus runs to our standard, from rostering and printing to safety and compliance.
• Schools and community: Build relationships with schools, careers advisers and community groups, and run workshops and parent evenings that lead to enrolments.
• Build the state team: Hire and lead a local sales team, Campus Leaders and the operations layer, ahead of enrolments and campus openings. The team’s number is your number, delivered within the state budget.

What You Will Bring

• Experience leading a multi-site team or region, with site leaders reporting to you.
• A record of owning a sales, enrolment or growth target and hitting it, with numbers you can point to.
• Experience building and leading a sales team that hit its number.
• Experience opening, launching or growing sites, a region or a market from a small base.
• Experience managing a budget or a site, region or state P&L.
• Hands‑on operational experience: rostering, compliance, safety and service standards.
• Experience in a high‑trust service sold to families, ideally education, tutoring, childcare, health or similar.
• Confidence presenting to parents, students and school leaders.
• Comfort with you read conversion, utilisation and cost numbers and act on them.
• Knowledge of the HSC and the local schools landscape, or the drive to learn it fast.
• Daily use of AI tools to work faster and smarter.
• Based in Sydney area, with full working rights in Australia.
• Ability to work weekends, evenings and public holidays to meet operational requirements

Why You Will Love It

• Lead Contour in a new state, backed by a model and results proven in Victoria.
• A role built to grow: more campuses, a bigger team and broader ownership as the state grows.
• Real ownership and direct access to senior leadership in a fast‑growing, founder‑led organisation.
• Help students get a real shot at their HSC results.
• Competitive salary ($230,000-$250,000 AUD (OTE) + super), extra leave, EAP access and lifestyle perks.