General Manager, Learning and Development

AbSec - NSW Child, Family and Community Peak Aboriginal Corporation; Sydney; On-site; AUD 135,000 - 165,000; Full time

Job summary

AbSec is seeking a General Manager, Learning and Development to provide strategic leadership for the AbSec Learning and Development Centre, a Registered Training Organisation in NSW.

The role leads compliance with ASQA and quality frameworks, drives high‑quality, culturally responsive training, and partnerships that create pathways for Aboriginal and Torres Strait Islander people while growing the Centre's capabilities and services.

Qualifications

• Minimum five years recent and proven experience in an RTO compliance, leadership and management role.
• Current Certificate IV Training and Assessment and/or Business Management related qualifications.

Responsibilities

• Oversee compliance with ASQA standards and VET Quality Framework and funding contracts.
• Develop and maintain policy and procedure framework for quality service delivery and regulatory compliance.
• Lead development of learning materials, assessment, and student support services.
• Oversee systems, infrastructure, risk management and business continuity for the RTO.
• Strategic planning, budgeting, and growth of the LDC within the organisation.
• Recruit and develop suitably qualified personnel to deliver training services.
• Engage with stakeholders to drive strategic partnerships and revenue diversification.

Skills

Leadership

Regulatory compliance

Strategic thinking

Education

Certificate IV Training and Assessment

Business Management qualifications

Job description

PO Box 3045, Redfern NSW 2016(02) 9559 5299

General Manager, Learning and Development

Key position information

Job title: General Manager, Learning and Development

Business unit: Learning and Development Centre

Reports to: CEO

Status: Fixed Term / Full Time (35 hours / week)

Award classification: Educational Services (Post-Secondary Education) Award 2020 General Stream 7, $150,000 plus superannuation, (not-for-profit salary packaging available)

Delegation: Management

Direct reports: Manager, Sector Growth & Transformation, Project Manager/s, |Trainer and Assessors | Training Admin Coordinator

Position requirements

• Minimum five years recent and proven experience in an RTO compliance, leadership and management role
• Current Certificate IV Training and Assessment and/or Business Management related qualifications

Role Purpose

The General Manager, Learning and Development, is responsible for the overall strategic leadership, operational excellence, regulatory compliance, and commercial growth of the AbSec Learning and Development Centre (LDC) as a Registered Training Organisation (RTO).The role drives high-quality, culturally responsive training that empowers diverse learners, fosters economic participation, and creates pathways for Aboriginal and Torres Strait Islander people.

AbSec Learning and Development Centre (AbSec LDC)

AbSec Learning and Development Centre (AbSec LDC), is a subsidiary organisation and registered training organisation. AbSec LDC is the only registered training organisation in NSW owned and managed by Aboriginal people in the child and family support sector, offering recognised qualifications in disability support, family welfare and child protection, as well as governance, leadership and management.

About AbSec

AbSec - NSW Child, Family and Community Peak Aboriginal Corporation is the peak organisation advocating for the rights and wellbeing of Aboriginal and Torres Strait Islander children, young people and families in NSW. We provide an Aboriginal and Torres Strait Islander perspective on child protection and out-of-home care policy to the NSW Government and support the community-controlled sector to deliver effective services for Aboriginal and Torres Strait Islander children, young people and families. We are a not-for-profit, incorporated community organisation, governed by an all-Aboriginal board.

Our Vision

Aboriginal and Torres Strait Islander children and young people are looked after in safe, thriving Aboriginal and Torres Strait Islander families and communities and are raised strong in spirit and identity, with every opportunity for lifelong wellbeing and connection to culture.

Values

• Acknowledgement and respect – acknowledging the diversity of all Aboriginal and Torres Strait Islander nations and respecting Traditional Owners of the land, constantly reminded by Elders, and cultural knowledge of communities to inform our action
• Professionalism and integrity – acting with the highest level of professionalism for our communities, ensuring our integrity will not be compromised in striving for the provision of quality, culturally responsive and accessible supports
• Self-determination – ensuring that our focus is underpinned by the rights of Aboriginal and Torres Strait Islander peoples to make decisions that impact their lives, recognising the interests of Aboriginal and Torres Strait Islander children, young people, families and carers, and communities in all that we do
• Independence and solutions focused – serving the interests of Aboriginal and Torres Strait Islander children, young people, families, people with disability, communities and the organisations that support them to deliver holistic approaches to issues impacting them
• Transparency and commitment – remaining committed to our people in everything we do, ensuring our actions are clear and promoted at every opportunity

Function Accountabilities

Operational Manage all aspects of the LDC’s compliance as an RTO and within the ASQA (Australian Skills Quality Authority) standards, VET Quality Framework, and applicable state and/or federal funding contracts.

Maintain a policy and procedure framework to drive quality service delivery as well as compliance with regulatory standards.

Oversee the development and production of appropriate, compliant learning materials and identifying areas for continuous improvement across all educational delivery, assessment, and student support services.

Oversee systems, platforms, infrastructure and risk management to ensure efficient operations, compliance and business continuity across the RTO.

Proactive risk management, including governance, compliance and audit readiness

Manage the planning and programming of training and development activities, including accredited and non-accredited training.

Recruit and / or engage suitably qualified personnel to deliver training services and other workforce development activities.

Oversee the development of monitoring and evaluation activities to secure stakeholder (client organisation and training participant) feedback.

Preparing reports and documentation required for accreditation and audits.

Undertake other duties within the scope of this role, as directed.Strategic Oversee the management, coordination and delivery of strategic and

annual business plans that expand market share, secure commercial contracts, diversify revenue streams within Vocational and Education Training (VET) and corporate training sectors, as well as priorities identified by the Chief Executive Officer.

Oversee financial performance, budgeting, and resource allocation to ensure long-term commercial viability and profitability in line with strategic goals.

Organisation Contribution

Work closely with the Manager Sector Growth and Transformation to identify, develop and deliver new business opportunities, including feefor-service arrangements to enhance AbSec’s objectives for Aboriginal children, young people, families and communities.

Lead innovative, training models tailored to workforce needs including online, blended, and workplace-based delivery.

Undertake other duties within the scope of this role, as directed.

Establish and lead a high-performing Learning and Development (LDC) team within AbSec, aligned with organisational priorities andaccountable for delivering key objectives and LDC KPIs

Professional development of team members to effect succession planning.

Work collaboratively with the Executive team, Board, managers and all staff to achieve AbSec’s project objectives.

Consistently acts in accordance with AbSec’s values,