General Manager - Electrical

Voltec Services Pty Ltd; Townsville City; On-site; AUD 180,000 - 240,000; Full time

Job summary

Voltec Services in Townsville seeks a General Manager to lead the business’s day-to-day performance, growth and profitability. You’ll oversee the team, work with clients and stakeholders, and shape company direction with support from the owner.

You’ll drive safety, quality and financial results, set strategy, coach leaders, and ensure reliable operations across projects while maintaining a constructive, high-performance culture.

Qualifications

• Strong leadership and client-facing capabilities.
• Proven commercial acumen and ability to drive growth.
• Simpro proficiency is expected on day one.

Responsibilities

• Lead site visits and client conversations.
• Review estimates and tenders; protect margin and capacity.
• Coordinate handover, planning, scheduling and risk visibility.
• Set direction, coach performance and support hiring decisions for director's approval.
• Maintain regulatory and company standards.

Skills

Leadership

Client liaison

Decision making

Commercial acumen

People development

Education

Electrical qualification and licensing

Tools

Simpro

Job description

At Voltec Services, we know that running a successful modern electrical business means balancing more than just the day-to-day. You’re expected to drive growth, protect margins, lead people, keep clients happy, and maintain high standards — all while staying across safety, quality, and the bigger picture. It’s a lot to carry.

But what if you didn’t have to carry it alone? What if you had the full backing of the business owner, a strong operations and field team, and the commercial support you need to focus on leading the business as a whole? A role where your leadership, commercial acumen, and ability to bring people and processes together are genuinely valued?

That role exists — and we’re offering it to you. Join us as General Manager at Voltec Services in Townsville. You’ll oversee the overall performance of the business, lead and develop the team, work closely with clients and stakeholders, and help shape the direction of the company. You’ll have the autonomy to make a real impact, with the support of the business owner behind you.

If you’re ready to step into a leadership role where you can build something meaningful, grow the business, and be recognised for the results you deliver, we’d like to hear from you.

About the role

Run Voltec's day-to-day sales and fulfillment system so the business delivers safe, profitable, high-quality work without depending on direct oversight from the director.

Key responsibilities

Lead major site visits and technical client conversations. Review estimates and tenders. Protect margin, cash and capacity. Escalate opportunities outside agreed value, margin, scope, risk or capacity limits before commitment.

Own handover, resource planning, materials readiness, scheduling decisions, job-risk visibility and end-of-day preparation for the next workday.

Provide or coordinate technical answers for office and field teams. Build capability in supervisors and technicians rather than becoming the only source of answers.

Set direction, coach performance, support team reviews, create accountability and maintain a constructive, safe culture. Recommend hiring, performance and termination actions for director's approval.

Build rapport during site visits and tenders. Own material client concerns, variations, disputes and service recovery through a documented resolution.

Maintain regulatory and company standards. Ensure risk assessments, site checks, testing, progress reviews and completion checks are completed and visible.

Use the company scorecard and job information to manage utilisation, margin, quote conversion, schedule risk, client issues and operating performance.

Use Simpro and other approved systems consistently. Improve workflows, reporting and handoffs. Teach the team how to use the system rather than creating workarounds.

Coordinate the operational and sales input needed for agreed marketing activities. Learn and apply Voltec's marketing-spend guardrails.

About you

Strong interpersonal and client-facing capability.

Natural decision-making ability and sound judgment under pressure.

Demonstrated sales and commercial instincts.

Learner mentality and the drive to find reliable information before deciding.

Ability to lead people, resolve conflict and build trust.

Relevant operational leadership experience in electrical or trade services.

Minimum electrical qualification and licensing requirement.

Minimum level of hands-on technical experience.

Simpro proficiency on day one versus trainable capability.

About us

Voltec Services is a business delivering safe, profitable, high-quality work in electrical and technology for construction and service areas.