General Manager – Care | Registered Nurse

GLH Recruitment; Traralgon; On-site; AUD 180,000 - 240,000; Full time

Job summary

GLH Recruitment is assisting a medium-sized aged care organisation in Gippsland, Victoria, to appoint a General Manager – Care who will lead clinical governance, strategy and a culture of safe, person-centred care.

You will be a visible, hands-on leader, walking the floor, listening to residents and staff, building strong relationships with families and the broader care team, and partnering with a values-driven CEO to drive continuous improvement.

Job description

What if your next leadership role was about more than managing care?

What if it was about bringing people together, creating a great place to work, and making a genuine difference every day?

GLH is assisting amedium-sized aged care organisation in Gippslandwith the appointment of an experienced and compassionateGeneral Manager – Care.

And we’re looking for someone a little different.

Someone who isauthentic, humble and grounded.

Someone who is comfortable leading from the front — and just as comfortable rolling up their sleeves and getting alongside their team.

Someone who believes that the best leadership isn’t about having all the answers.

It’s aboutlistening, supporting, challenging when needed, celebrating people and bringing everyone along on the journey.

A word about the CEO

This role reports to ahands-on, values-led and deeply people-focused CEO.

The CEO genuinely believes that great organisations are built by great people — and that creating the right environment matters just as much as getting the right outcomes.

They want someone alongside them who will help build that environment.

Someone who will walk the floor.

Know the residents.

Know the team.

Have the conversations that need to be had.

Ask,“How can we do this better?”

And when things get tough,stay present.

There is no ego here.

Just a genuine commitment to doing good work, looking after people and continually improving.

The opportunity

AsGeneral Manager – Care, you will provide strategic and operational clinical leadership across residential aged care, while providing clinical oversight and supporting integrated care across home care and retirement living.

You will play a key role in shaping clinical strategy, strengthening capability and building a culture wheresafe, person-centred care, accountability and continuous improvement are part of everyday life.

You will lead:

• Clinical excellence and safe, high-quality care
• Nursing and care teams, with a focus on capability and development
• Clinical governance, risk management and continuous improvement
• Care planning, assessments, documentation and clinical systems
• Clinical indicators, incidents, medication management and infection prevention
• Clinical incident, complaint and safeguarding responses
• Accreditation, audit readiness and quality improvement initiatives
• Clinical education, supervision and evidence-based practice
• Relationships with residents, clients, families, medical and allied health professionals
• Integrated care across residential aged care, home care and retirement living
• Compliance with theAged Care Act 2024, Strengthened Aged Care Quality Standards and relevant clinical obligations

But the role is about more than a list of responsibilities.

It’s about people.

The person we’re looking for

You’ll be an experienced Registered Nurse and aged care clinical leader who brings strong clinical judgement, governance expertise and a genuine passion for older people.

You may currently be a:

• Director of Nursing
• Clinical Manager
• Care Manager
• General Manager
• Senior Clinical Leader

Or perhaps you’re ready to take that next step into broader organisational leadership.

You will bring senior aged care leadership experience and a strong understanding of clinical governance, compliance, quality and risk.

But just as importantly, you’ll bringemotional intelligence.

You’ll be someone who can inspire confidence without needing to be the loudest person in the room.

Someone who can hold people accountable while still treating them with respect.

Someone who understands that culture isn’t created through policies and procedures.

Culture is created by how we show up every day.

You’ll be someone who:

• Leads by example
• Builds genuine relationships
• Listens before jumping to solutions
• Brings people together
• Is comfortable being visible and hands-on
• Develops people rather than simply managing them
• Can have courageous conversations with kindness
• Takes accountability and encourages others to do the same
• Is curious and always looking for ways to improve
• Understands the importance of dignity, choice and person-centred care
• Doesn’t take themselves too seriously — but takes the work seriously

Essential requirements

• Current AHPRA registration as a Registered Nurse
• Demonstrated senior clinical leadership experience within aged care
• National Police Check
• Aged Care Worker Screening Clearance, or ability to obtain
• Relevant immunisation evidence in accordance with organisational requirements

Highly regarded

• Postgraduate qualifications in aged care, clinical leadership, management or a related discipline
• Experience leading accreditation, registration and quality improvement programs
• Experience across residential aged care, home care and/or retirement living

What you can expect

This is an opportunity to join amedium-sized organisation where your contribution can genuinely be felt.

You’ll have:

• A meaningful senior leadership role with organisation-wide influence
• A supportive, hands-on CEO and executive team
• The opportunity to shape clinical strategy and culture
• Professional development and leadership growth
• Competitive remuneration, including salary packaging
• The opportunity to make a lasting difference to older people, their families and the teams who care for them

And perhaps most importantly…

You’ll be joining an organisation that wants todo good work, with good people, in the right way.

The CEO isn’t looking for someone to come in and simply manage a department.

They’re looking for apartner in leadership.

Someone who will help bring people together.

Someone who will create an environment where people feel supported, valued and proud of the work they do.

Someone who understands that sometimes leadership means making the big decision and sometimes it means simply putting the kettle on, sitting down with someone and listening.

—

This could be the opportunity to bring your experience, your leadership and your heart to an organisation where all three will matter.

Gippsland, Victoria
Registered Nurse | Senior Clinical Leadership
General Manager – Care