General Manager

Chandler Macleod; City Of Wanneroo; On-site; AUD 200,000 - 260,000; Full time

Job summary

Chandler Macleod is seeking an accomplished General Manager to lead the West Coast operations in Perth, WA. The role encompasses manufacturing, distribution, customer service, sales and field operations with accountability for financial, operational and cultural outcomes.

You will develop WA strategy, drive continuous improvement, build a high-performing team, and strengthen customer and stakeholder relationships while delivering growth and safety excellence.

Qualifications

• Proven experience in senior leadership in manufacturing or related sectors.
• Strong financial acumen with budgets and P&L experience.
• Track record in driving operational improvement and growth.
• Exceptional leadership and stakeholder management skills.
• Commitment to safety, quality and continuous improvement.

Responsibilities

• Develop and execute West Coast strategy aligned with national objectives.
• Lead manufacturing, warehousing, logistics and delivery operations.
• Drive productivity, quality, service and cost performance.
• Lead workforce planning, capability development and talent management.
• Build relationships with customers, suppliers and partners and represent WA market.

Skills

General Manager experience

Manufacturing & operations leadership

Financial acumen

Safety & continuous improvement

Stakeholder management

Strategic planning

Education

Bachelor's degree in Business/Engineering/Operations

Job description

General Manager - West Coast Operations

Perth, WA

An outstanding opportunity exists for an accomplished General Manager to lead the Western Australian operations of a highly regarded Australian manufacturing business with a long-standing reputation for quality, innovation and customer excellence. With a strong market position, established national footprint and ambitious growth agenda, the business designs, manufactures and delivers premium solutions across residential, commercial and industrial markets. Built on a foundation of performance, reliability and continuous improvement, the organisation is now seeking a commercially astute leader to drive the next phase of growth and operational excellence across Western Australia.

Reporting to the Managing Director and working closely with the Executive Leadership Team, you will have full accountability for the performance of the West Coast business, leading manufacturing, distribution, customer service, sales and field operations while delivering strong financial, operational and cultural outcomes.

The Opportunity

This is a genuine leadership role offering end-to-end responsibility for a significant business unit. You will be responsible for developing and executing the WA business strategy, driving operational performance, strengthening customer relationships and building a high-performing culture focused on accountability, safety and continuous improvement.

You will play a critical role in identifying growth opportunities, optimising operational efficiency and ensuring the business continues to deliver exceptional outcomes for customers and stakeholders.

Key Responsibilities

Strategic Leadership & Commercial Performance

• Develop and execute the West Coast business strategy aligned with national objectives.
• Deliver sustainable revenue growth, profitability and market expansion.
• Identify and pursue new market opportunities and strategic initiatives.
• Lead financial planning, budgeting, forecasting and performance reporting.
• Drive commercial decision-making through strong financial and operational analysis.

Operational Excellence

• Lead end-to-end operations across manufacturing, warehousing, logistics and customer delivery.
• Improve productivity, efficiency, quality and service performance.
• Embed continuous improvement initiatives that reduce waste, improve throughput and enhance customer outcomes.
• Ensure facilities, assets and equipment are maintained to support operational reliability.
• Drive performance against key operational metrics including quality, delivery and cost.

People Leadership

• Build, mentor and develop an engaged, high-performing leadership team.
• Foster a culture of accountability, collaboration and continuous improvement.
• Lead workforce planning, capability development and talent management initiatives.
• Champion workplace safety and wellbeing across all operations.
• Create an environment that attracts, develops and retains top talent.

Customer & Stakeholder Engagement

• Build strong relationships with key customers, suppliers and strategic partners.
• Support business development initiatives across builder, reseller and industrial channels.
• Ensure exceptional service delivery and customer satisfaction.
• Represent the organisation across the WA market and broader industry networks.

About You

To be successful in this role you will bring:

• Proven experience as a General Manager, State Manager, Operations Manager or equivalent senior leadership position.
• A strong background within manufacturing, distribution, building products, construction, industrial services or a related sector.
• Demonstrated success leading diverse operational teams and delivering commercial results.
• Strong financial acumen with experience managing budgets, P&L performance and strategic planning.
• A track record of driving operational improvement and organisational growth.
• Exceptional leadership, communication and stakeholder management skills.
• A genuine commitment to safety, quality and continuous improvement.

Tertiary qualifications in Business, Engineering, Operations Management or a related discipline will be highly regarded.

What's on Offer

• Executive-level leadership opportunity with significant influence and autonomy.
• Well-established Australian business with a strong reputation and growth trajectory.
• Broad operational and commercial responsibility.
• Opportunity to shape strategy and drive meaningful business outcomes.
• Competitive executive remuneration package.

Applicants must have unrestricted Australian working rights and be based in, or willing to relocate to, Perth, Western Australia.

If you are a commercially minded leader with a proven track record of delivering growth, operational excellence and high-performing teams, we welcome your application.