General Manager

TotalFusion; City of Brisbane; On-site; AUD 140,000 - 170,000; Full time

Benefits offered by this job

Health membership

Team discounts

Friends & family membership

Job summary

TotalFusion Chermside is seeking a Club General Manager to lead our leadership team and drive the success of a premier health and wellness facility in Chermside, Brisbane. You will foster connection, growth, and a strong sense of community among members and staff.

As part of TotalFusion Australia, you will oversee operations across multiple service areas, manage payroll and budgets, and lead initiatives to meet sales targets while maintaining the highest standards of service and facility

Qualifications

• Proven leadership in health/fitness with a strong team focus.
• Ability to meet monthly and yearly sales, retention, and revenue targets.
• Delegates responsibilities while upholding policies and brand values.
• Develops initiatives to improve performance and profitability.
• Manages staff recruitment, onboarding, training and engagement.
• Oversees rostering, leave approvals and payroll compliance.
• Manages internal/external marketing aligned with location strategy.
• Handles budgets, member movement, growth and retention strategies.
• Oversees multi-area facility operations (cafe, retail, gym, wellness).
• Understands and utilises relevant software systems.

Responsibilities

• Lead a high-performance Chermside team to drive growth and community.
• Ensure monthly and annual sales, retention, and revenue targets are met.
• Delegate tasks and uphold TotalFusion policies and standards.
• Identify and implement initiatives to improve profit and performance.
• Recruit, onboard, train, and mentor Department Heads.
• Oversee rostering, leave, and payroll processes for compliance.
• Drive local marketing in line with the location strategy.
• Monitor budgets and financials to optimise member growth and retention.
• Oversee facilities including studio spaces, gym floor, cafe, and wellness services.

Skills

Leadership

Target achievement

Delegation

Performance improvement

Team management

Payroll compliance

Marketing

Financial management

Facility oversight

Software utilization

Team culture

Tools

Software systems

Job description

We are recruiting for a Club General Manager to spearhead the Leadership Team at our luxury TotalFusion Chermside location!

Our Club General Manager roles are highly regarded across the TotalFusion brand, placing you at the forefront of leading your location to success, fostering connection, driving growth, and building a strong sense of community among both our membership base and our team members.

Our Premium Health & Wellness Offering:

Our premium health and wellness offering includes six premium studios offering over 130 weekly classes, including Yoga, Reformer, Functional, Run Club, Cycle, and Fusion, plus a state-of-the-art gym floor.

Our world class rooftop wellness space offers dedicated recovery areas, cryotherapy, red light therapy, plunge pools, saunas, steam rooms, VIP spaces, and lounging spaces as well as cafe and bar access.

Your Impact:

TotalFusion Australia is a premier health and wellness brand dedicated to transforming lives through innovative fitness and holistic well‑being solutions. As the Club General Manager, you will lead the Chermside team with a strong focus on fostering a high-performance culture, driving revenue growth, and maintaining our premium facility to the highest standards.

• Leadership Experience: Demonstrated experience leading a team within the health and fitness industry, with a strong understanding of health, fitness, and wellness components.
• Achievement of Targets: Ensure your location achieves all sales, retention, growth, and revenue budgets or targets on a monthly and yearly basis in collaboration and under guidance of our Head of Operations and Head of Sales.
• Delegation & Compliance: Delegate responsibilities to the appropriate employees while upholding all TotalFusion policies, procedures, standards, specifications, guidelines, training programs, and cultural values.
• Performance Improvement: Develop initiatives to address underperformance and achieve projected profit and loss statements within company procedures.
• Team Management: Recruit, onboard, train, and retain staff members, delivering training and mentoring for Department Heads and regular meetings to engage and motivate your teams.
• Compliance & Payroll: Oversee staff rostering, approve leave, and manage fortnightly payroll, ensuring ongoing compliance across the location and the team.
• Marketing: Manage internal and external marketing in line with the location’s social media strategy.
• Financial Management: Proven ability to manage overall budgets and financials, including member movement, growth, and retention strategies.
• Facility Oversight: Expertise in overseeing large-scale facilities with multiple service areas and compliance requirements such as cafe, crèche, retail, gym floor, wellness services, and complex equipment.
• Software Utilisation: Ability to understand, manage, and effectively utilise software systems and programs.
• Team Culture: Strong commitment and belief in driving and upholding an exceptional team culture, focusing on the fulfilment and development of your people.

Part of our team:

• OTE: $140k + through generous base salary / superannuation / commission structure and bonuses.
• Exclusive Access: Enjoy a complimentary TotalFusion Australia health and wellness membership
• Premium Facilities:Be a part of Australia's leading health & wellness brand(including this exciting brand new space).
• Supportive Team:Elevate your career with continuous support, trust, & development.
• Team Discounts:Enjoy attractive discounts across the TotalFusion Australia brand including selected spa treatments / services, retail, & refuel.
• Friends & Family:Extend your complimentary TotalFusion membership to a friend or family member at your 12 month tenure milestone.

Thrive with TotalFusion:

• Grow with Us: At TotalFusion, your career journey is important to us. We offer structured pathways for advancement across our brand, providing opportunities for our people to be recognised and developed. Your growth is our success, and we are dedicated to helping you achieve your professional aspirations.
• Continuous Learning: We believe in the power of knowledge and skill enhancement. Benefit from a wide range of ongoing training and professional development programs designed to keep you at the forefront of the fitness industry. Whether it’s through workshops, coaching, or internal training days, we ensure you have the tools you need to excel in your role.
• Mentorship Opportunities: Learn from the best in the business. You will have the chance to work alongside industry leaders and experienced professionals who are committed to your career growth. Our Head Office team are committed to providing ongoing invaluable guidance, support, and insight, helping you navigate your career path with confidence.
• Supportive Environment: Thrive in a culture that values teamwork, innovation, and excellence. At TotalFusion, we foster a supportive environment where your ideas are heard, your contributions are valued, and your successes are celebrated. We believe that a positive and collaborative workplace is key to both personal and professional fulfilment.

The opportunity to step into a TotalFusion Club General Manager role is rare and highly sought after.