Gaming Supervisor-Night Shift

seek.com.au; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

The Baker’s Arms hotel in Melbourne is seeking an experienced Gaming Supervisor to oversee venue operations during night shifts, with a strong focus on closing procedures across all departments. You’ll ensure regulatory compliance and lead a team to maintain high service standards in a fast-paced environment.

Ideal candidates have solid cash-handling experience, familiarity with gaming accounting software (System 1 advantageous), and the ability to train and guide staff while maintaining

Qualifications

• Experience in guest service and supervisory roles.
• Strong cash-handling skills and accuracy.
• Knowledge of RSA/RSG and gaming regulations.
• Ability to manage night shifts and close procedures.

Responsibilities

• Ensuring high customer service standards are maintained.
• Monitor compliance of RSA, RSG and gaming regulations
• Collaborate with all departments and act as a key advisor for senior management.
• Strong leadership, effective communication and ability to multitask
• Proven experience in a supervisory role
• Strong knowledge of RSA, RSG and cash handling procedures
• Availability for night, weekend and public holidays
• Team player known for your positive and proactive approach.
• Effective communication both written and oral.

Skills

Cash handling

Leadership

Supervisory experience

RSA/RSG knowledge

Regulatory compliance

Night shifts

Tools

System 1

Job description

The Baker’s Arms hotel is looking for an experienced Gaming Supervisor to join the team.

The gaming supervisor will be responsible for overseeing venue operations during night shifts, with a strong focus on closing procedures across all departments. This includes closing the bar, TAB and gaming area in line with venue and compliance standards.

The role requires confident cash handling, including counting and balancing tills, processing end of day cash reconciliations and accurately documenting all figures through standard pub processes. Experience with gaming accounting software is highly preferred, with exposure to systems such as System 1 seen as an advantage.

You will be responsible for ensuring all areas of the venue are closed correctly, securely and in line with regulatory requirements, including VGCCC compliance where applicable.

Strong leadership is a key part of the role. You will be expected to lead from the front, support and guide staff throughout the shift and ensure the team is working efficiently and to standard. This includes clear communication, problem solving on the floor and maintaining accountability across the team.

Attention to detail, organisation and the ability to work under pressure are critical, particularly during busy service periods and end of night procedures.

Key Responsibilities

• Ensuring high customer service standards are maintained
• Monitor compliance of RSA, RSG and gaming regulations
• Collaborate with all departments and act as a key advisor for senior management.
• Strong leadership, effective communication and ability to multitask
• Proven experience in a supervisory role
• Strong knowledge of RSA, RSG and cash handling procedures
• Availability for night, weekend and public holidays
• Team player known for your positive and proactive approach.
• Effective communication both written and oral.