Gaming Manager - Villawood Hotel

ALH Hotels; Sydney; On-site; AUD 68,000 - 92,000; Full time

Benefits offered by this job

Discount card for ALH Hotels & Endeva­

Discounts at Woolworths/BIG W

Endeavour Wellbeing Support

Job summary

ALH Hotels is seeking a Gaming Manager to lead the gaming room, ensuring friendly service and safe operations. The role involves hands-on tasks and staying compliant while managing a team and delivering exceptional guest experiences at the Villawood Hotel.

You will know regulars by name, coordinate with the Publican, share gaming expertise, and bring positive energy to every shift, contributing to a welcoming local hub.

Qualifications

• RSA and RSG/RCG compliance knowledge.
• Experience in gaming room leadership or supervision.
• Ability to manage a gaming floor and lead a team.

Responsibilities

• Know the regulars by name and make them feel at home.
• Work with the Publican to keep the room running smoothly and safely.
• Share gaming know-how and help the team be the best in the biz.
• Bring the good vibes, great service, and friendly smiles every shift.

Skills

RSA

RSG/RCG

Gaming management

Customer service

Team leadership

Job description

Base Salary $79,600 + Super + Bonus Scheme + Group Wide Discounts

We’re on the lookout for a Gaming Manager to help run our gaming room and keep it the friendly, welcoming spot our locals love.

Are you an experienced Gaming professional looking to take a step up into Gaming Management? TheVillawood Hotelis on the hunt for a hungry, driven individual who is ready to take the lead and deliver exceptional service to our gaming patrons!

A day in the life of a Gaming Manager:

• Know the regulars by name and make them feel right at home
• Work closely with the Publican to keep the room running smoothly, safely, and within all the rules
• Share your gaming know-how and help your team be the best in the biz
• Bring the good vibes, great service, and friendly smiles every shift

Inherent requirements:

This is a hands‑on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been in the gaming room world for a while, as an attendant, supervisor, or manager
• You’ve learned from great managers and are ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the gaming room
• You understand compliance and safe gaming inside out
• You’ve got a current RSA and RSG/RCG as per state requirements

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.