Gaming Manager - Kallangur Tavern

endeavour group careers; Kallangur; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Discount card across Endeavour Group &

Woolworths/BIG W discounts

Wellbeing support

Job summary

Kallangur Tavern in Queensland is seeking a Gaming Manager to lead our gaming room, build genuine rapport with players, and drive top-tier operational standards. You will own the floor, mentor a high-energy host team, and ensure compliant, safe gaming across all shifts.

This hands-on role rewards strong leadership, deep knowledge of gaming machines, and a passion for service. RSA/RSG certification is required, and you’ll collaborate with the Publican to keep the room secure, welcoming, and

Qualifications

• Experience in leading a gaming room or similar environment.
• Proven ability to mentor front-line staff and secure operations.
• Knowledge of gaming regulations and responsible service of alcohol.

Responsibilities

• Know regulars by name and foster a welcoming atmosphere.
• Lead from the front to keep the room compliant, safe, and efficient.
• Mentor a high-energy host team and ensure excellent service.
• Collaborate with Publican to maintain room operations and standards.

Skills

Gaming room management

Staff leadership

Customer service

Regulatory compliance

RSA certification

RSG certification

Job description

Gaming Manager | Kallangur Tavern

Are you a gaming specialist who knows how to run a top-tier room, build genuine rapport with players, and drive exceptional operational standards? The Kallangur Tavern is searching for a dedicated, results-driven Gaming Manager to take command of our bustling gaming room and lead our dedicated host team.

This is a focused, high-impact specialist role. We need a gaming leader who takes total ownership of the floor, someone who understands machine performance, sets the standard for warm player engagement, and manages all daily operational requirements with precision. You will lead from the front line, fostering a welcoming atmosphere for our regulars, maintaining absolute compliance across all QLD liquor and gaming regulations, and mentoring a high-energy room host crew.

A day in the life of a Gaming Manager

• Know the regulars by name and make them feel right at home
• Work closely with the Publican to keep the room running smoothly, safely, and within all the rules
• Share your gaming know-how and help your team be the best in the biz
• Bring the good vibes, great service, and friendly smiles every shift

Inherent requirements

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you

• You’ve been in the gaming room world for a while, as an attendant, supervisor, or manager
• You’ve learned from great managers and are ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the gaming room
• You understand compliance and safe gaming inside out
• You’ve got a current RSA and RSG as per state requirements

If you’re all about great service, happy players, and running a top-notch gaming room – we’d love to chat.

The benefits are good too

• Grow your career within ALH Hotels and the wider Endeavour Group network
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands
• Through our partnership with Woolworths, you’ll also enjoy discounts at Woolies supermarkets and BIG W
• Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.