Gaming Floor Guest Experience Host

The Star Ent Group; Sydney; Hybrid; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Complimentary buffet meal on everyhift

Uniform laundered and ready daily on‑a

Job summary

The Star Sydney is seeking a friendly Gaming Attendant to greet guests, assist on the gaming floor, and uphold brand standards in a busy entertainment environment.

You will engage with guests, maintain high service levels, ensure areas are clean and compliant, and work a rotating roster including nights and public holidays. Join a diverse team delivering memorable experiences. Experience in hospitality or guest services welcomed; RSA may be required; training provided.

Qualifications

• Experience in guest service or hospitality is preferred.
• Excellent verbal and written communication abilities.
• RSA certification or willingness to obtain one is required.

Responsibilities

• Meet and greet guests across the gaming floor and private areas.
• Develop relationships with customers to ensure service standards.
• Keep gaming areas clean, organized, and well-maintained.
• Ensure gaming activities comply with policies and procedures.
• Promote and provide feedback on customer service programs.

Skills

Guest service

Communication skills

Customer engagement

Attention to detail

Teamwork

RSA certificate

Job description

The Star Sydney is seeking a friendly Gaming Attendant to greet guests, assist on the gaming floor, and uphold brand standards in a busy entertainment environment.

You will engage with guests, maintain high service levels, ensure areas are clean and compliant, and work a rotating roster including nights and public holidays. Join a diverse team delivering memorable experiences. Experience in hospitality or guest services welcomed; RSA may be required; training provided.