Game‑Day Retail Experience Associate

Fanatics; Melbourne; Presencial; AUD 34.000 - 44.000; Jornada completa

Descripción de la vacante

Fanatics is seeking a Casual Retail Assistant to drive sales and create memorable shopping experiences for fans at the Richmond Store in Melbourne. The role requires delivering exceptional customer service on a casual schedule, including game days, with a passion for Australian elite sports.

You will work with the retail team to greet fans, recommend products, and maintain a high standard of presentation and stock while contributing to strong sales performance.

Formación

• Previous experience in a retail or sales environment is preferred, with a demonstrated ability to engage customers and drive revenue in a fast-paced setting.
• Availability to work a casual schedule including days, nights, weekends, and extended hours on game days and during events.

Responsabilidades

• Greet members, fans, and customers warmly, asking thoughtful questions to understand their needs and make their shopping experience enjoyable and memorable.
• Provide tailored product recommendations based on observations and conversations, helping fans connect with Team and League merchandise that resonates with them.
• Execute a seamless brand connection by upholding the highest standards of customer service so that both the Fanatics brand and the relevant Team or League are always positively represented.
• Strive to meet and exceed individual and team sales targets by staying focused, energised, and engaged across every shift.

Conocimientos

Retail experience

Customer service

Descripción del empleo

Fanatics is seeking a Casual Retail Assistant to drive sales and create memorable shopping experiences for fans at the Richmond Store in Melbourne. The role requires delivering exceptional customer service on a casual schedule, including game days, with a passion for Australian elite sports.

You will work with the retail team to greet fans, recommend products, and maintain a high standard of presentation and stock while contributing to strong sales performance.