Gambling Help Educator

Family and Disability Services; Rockhampton Regional; On-site; AUD 83,000 - 102,000; Full time

Benefits offered by this job

Flexible work arrangements

NFP Salary Packaging

Employee discounts

Parental leave

Diversity and inclusion leave

Job summary

UnitingCare Queensland is seeking a Gambling Help Community Educator in Rockhampton to design and deliver education and awareness programs focused on safer gambling and harm minimisation. You’ll engage diverse communities, run workshops and build partnerships to improve wellbeing outcomes.

The role requires a Certificate Level IV in Community Services or equivalent, experience delivering training, strong communication and case-management focus, and the ability to travel to meet community needs.

Qualifications

• Certificate Level IV in Community Services or equivalent qualification.
• Experience developing and delivering training, education or community engagement programs.
• Demonstrated case management skills with a focus on outcomes, data and practice improvement.
• Strong relationship-building and networking skills.

Responsibilities

• Design and deliver community education and awareness programs focused on safe gambling and harm minimisation.
• Facilitate engaging workshops, presentations and training sessions for a diverse audience.
• Build strong relationships with community organisations, services and referral networks.
• Promote early intervention and improve awareness of gambling-related harm.
• Collect and maintain accurate program data, outcomes and case studies.
• Research emerging trends and contribute to continuous improvement initiatives.

Skills

Engaging communicator

Workshop delivery

Relationship building

Data/outcomes focus

Autonomous field work

MS Office

Driver's Licence

Working with Children Check

ASIST training

Education

Certificate Level IV in Community Services

Tools

Microsoft Office

Job description

Gambling Help Community Educator

Gambling Help Service provides counselling and support to individuals, couples and families experiencing gambling-related harm.

Employment Term: Maximum Term to 31 December 2026 | Full-Time (38 hours per week) | Location: Rockhampton

Remuneration: $46.70 p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay)

Applications Close: Applications will be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.

Make a meaningful difference with UnitingCare Queensland. At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team works passionately across Queensland to make a meaningful difference in people’s lives.

As a Gambling Help Community Educator, you'll play a vital role working with clients and the community to provide education and information, focusing on empowerment and resilience outcomes for the client, family and community wellbeing. You'll work across communities to deliver engaging training and awareness programs that promote safer gambling practices and strengthen wellbeing outcomes.

Key Responsibilities

• Design and deliver community education and awareness programs focused on safe gambling and harm minimisation.
• Facilitate engaging workshops, presentations and training sessions for a diverse audience.
• Build strong relationships with community organisations, services and referral networks.
• Promote early intervention and improve awareness of gambling-related harm Collect and maintain accurate program data, outcomes and case studies.
• Research emerging trends and contribute to continuous improvement initiatives.
• Collaborate with internal and external stakeholders to improve community outcomes..

What you’ll bring

• You'll be an engaging communicator who enjoys connecting with people and empowering communities through education.
• A Certificate Level IV in Community Services or equivalent qualification.
• Experience developing and delivering training, education or community engagement programs.
• Demonstrated case management skills with a focus on outcomes, data and practice improvement.
• Strong relationship-building and networking skills.
• The ability to work autonomously in a mobile, community-based environment.
• Sound analytical, organisational and time management skills.
• Strong computer literacy, including Microsoft Office applications.
• A current Driver's Licence and willingness to travel to meet community needs.
• A current Working with Children Check (Blue Card).
• ASIST training or willingness to complete the training.

What makes a difference for you?

• Flexible work arrangements to support work-life balance
• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.
• To learn more about this benefit watch the video via the following link: SalaryPackagingExplained
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunitiesto challenge yourself, grow and make a meaningful difference
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family.

Child Safe, Child Friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: provide welcoming, safe and nurturing services for children implement measures to prevent child abuse and neglect within our services appropriately and immediately address child abuse and neglect if it does occur abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple - everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital.

www.unitingcareqld.com.au