Future Student Advisor

James Cook University; Kewarra Beach; On-site; AUD 91,000 - 98,000; Full time

Benefits offered by this job

Generous superannuation

5 weeks annual recreation leave

15 days paid sick/carers leave

Job summary

James Cook University seeks a Future Student Advisor to lead event management and external engagement, building partnerships with schools and organisations. You will represent the university externally and shape how future students engage with higher education.

In this autonomous role, you’ll own relationships with schools, career officers and providers, driving student pathways and long-term engagement while travelling regionally and supporting enquiries from prospective students and families.

Qualifications

• Degree in Marketing, Communications, Events, Education or related discipline.
• Experience in customer sales and event planning; able to learn university products and services quickly.
• Ability to work autonomously under broad supervision and contribute as part of a team.
• Strong interpersonal and communication skills with stakeholder relationship experience.
• Proven ability to influence customers using persuasive oral and written presentation skills.
• Proficient in Microsoft Office and CRM/marketing automation tools; familiarity with CMS.
• Understanding of the Australian higher education sector is desirable.

Responsibilities

• Own and grow a portfolio of school and external relationships to influence student pathways.
• Represent JCU at school visits, careers events and public expos.
• Engage with prospective students and families and handle enquiries.
• Develop long-term engagement and partnerships to support future student recruitment.
• Collaborate with School Careers Officers and education providers.

Skills

Autonomy

Stakeholder engagement

Persuasive communication

Event planning

Sales experience

Education

Bachelor's degree in Marketing, Communications, Events, Education or related discipline

Tools

Microsoft Office

Content Management System

Customer Relationship Management (CRM)

Marketing Automation

Social Media

Job description

About JCU Consistently voted in the top 250 of universities worldwide, JCU offers a culturally diverse working environment with opportunities for professional and personal growth as well as diverse career...

Take on an exciting and diverse role focusing on event management and networking.As a Future Student Advisor at James Cook University (JCU), you’ll be empowered to represent the University externally, build meaningful partnerships with schools and organisations, and play a pivotal role in shaping how future students engage with higher education.

If you’re motivated by inspiring people, enjoy working in a role whereno two daysare the same, and want to see the real-world outcomes of your work, this autonomous role is for you.

What we can offer:

• This is a full time, ongoing opportunity based at our Cairns campus.


• HEWL 6: $90,821 - $98,369 with up to 17% superannuation.

ABOUT THE ROLE

In this role, you’ll have the opportunity to own and grow a portfolio of school and external relationships, giving you genuine scope to influence future student pathways and build long-term engagement for the University. You’ll work closely with School Careers and Guidance Officers, education providers and community partners, developing trusted relationships that position JCU as a preferred study destination.

You’ll represent JCU across a wide range of settings, including school visits, careers events and public expos, gaining valuable experience in facilitation, stakeholder engagement and external representation. Alongside this, you’ll engage with prospective students and families and support enquiries, allowing you to see how strong relationships translate into real outcomes for individuals.

Success in this role comes from autonomy, variety, and the chance to build deep expertise in relationship management, influence, and outreach, making it a strong fit for someone looking to grow in engagement, partnerships, or future student recruitment.

QUALIFICATIONS, SKILLS AND EXPERIENCE

• Degree qualification in Marketing, Communications, Events, Education or a related discipline and relevant experience or a combination of education/training and extensive experience.


• Demonstrated experience in customer sales and event planning, with the ability to rapidly acquire technical product knowledge in relation to university products and services.


• Demonstrated ability to work autonomously under broad supervision and contribute effectively as part of a team, delivering quality performance outcomes.


• Demonstrated well-developed interpersonal and communication skills with proven experience in developing and managing key stakeholder relationships


• Proven ability to engage and influence customers using persuasive oral and written presentation skills.


• Demonstrated computer literacy with proficiency in the Microsoft Suite and experience using a range of software including Content Management System, Customer Relationship Management, Marketing Automation and social media.


• Demonstrated understanding of the Australian higher Education sector (desirable).

SPECIAL CONDITIONS

This position may be required to travel within the region including overnight stays and perform after hours work on occasion.

It is a requirement of this position to hold:

• A current Working with Children Suitability Card (Blue Card);


• A current 'C' class Queensland Drivers Licence; and


• A current First Aid Certificate.

WHY JCU?

JCU offers a culturally diverse working environment with opportunities for professional and personal growth. JCU prides itself on being dedicated to teaching, learning and research that is not only of high quality but also delivers practical benefits to the peoples and industries of the region and the Tropics worldwide.

• A generous superannuation scheme with up to 17% employer contributions with UniSuper


• 5 weeks of annual recreation leave


• 15 days of paid sick/carers leave per year


• Attractive options for salary packaging


• Fitness Passport


• Employee Assistance Program


• Corporate discount on health insurance premiums


• Well-equipped and convenient campus facilities including medical, post office, hairdresser, childcare, gym and cafes.

Applications close on Monday, 17 th August at 11:55 PM AEST.

At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.

James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community, and are committed to ensuring our community, and are committed to ensuring our learning and working environment is safe and welcoming.